EcomAppReviews

Shopify app

Established

SmartrMail Email & SMS

AI email & SMS marketing with cart recovery and free...

Rating on Shopify
4.7(305)
Reviews
305
Developer
SmartrMail
Launched
November 26, 2013
Pricing
Free to install. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#19 of 242

See the ranked table

Rank in Pop-ups

#26 of 245

See the ranked table

Bayesian rating

4.67

category median 4.50

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

3%

10 of 305

Starting price

$10/month

band: $10 to $29 · 15-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Free PlanFree to installnot offerednoneReach up to 200 active subscribers with up to 1000 emails per month. Perfect for start-ups starting with Email MarketingAI Newsletters; All Email, but Browse Abandonment; AI Product Recommendations Emails; Coupons and Discounts; Email List Segmentation; Pop-ups and Forms; 100+ Ready-to-use Email Templates; 8 emails per subscriber per month
Essentials Plan$10/monthnot offered15 daysUnlimited number of opted-in subscribers $0.0125 per subscribed profile & $0 per non-subscribed profileEverything in Free +; All E-commerce Email Automations; One Click AI Newsletter Creation; Branded AI Flows Setup; AI Subject Line Suggestion Creation; 12 emails per subscriber per month
Pro Plan$49/monthnot offered15 daysUnlimited number of opted-in subscribers - $0.01 per subscribed profile & $0 per non-subscribed profileEverything in Essentials+; Managed Email Marketing Strategy; A/B Testing Email and Sms flows; Monthly/Quarterly Account Review; 24 emails per subscriber per month

Rating distribution

305 ratings on the listing when last refreshed.

  • 5 stars273(90%)
  • 4 stars18(6%)
  • 3 stars4(1%)
  • 2 stars2(1%)
  • 1 star8(3%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 30, 2026Choice SlidesUnited States2 days using the app

    "I just switched over from using Constant Contact, and I'm still learning my way around. The support team was awesome and very engaged in helping ..."

    Read on Shopify

  • 5 starsMar 3, 2026Nightingale Metal DesignUnited StatesAbout 6 years using the app

    "I have been using SmartrMail for 5+ years for my retail shop. The app makes it easy and seamless to automate email contact with our ..."

    Developer replied. Read on Shopify

  • 1 starDec 19, 2025Brown Bear HerbsUnited StatesOver 6 years using the app

    "Do NOT use Smartrmail Enhanced. I used this app for years without problems. I got a pressure sale and BIG promised of how they were ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Social media
  • Newsletters
  • Pop-ups
  • Forms
  • Discounts
  • Rewards
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Product reviews
  • Surveys
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Templates
  • AI generation
  • Custom code
  • Bulk editing
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing

Pop-up types

  • Sales pop-ups
  • Email pop-ups
  • SMS pop-ups
  • Cart pop-ups
  • Exit intent
  • Discounts
  • Rewards
  • Countdown timers
  • Newsletters
  • Banners
  • Announcements
  • Surveys
  • Warning pop-ups
  • Reviews pop-up
  • Custom pop-ups

Managing pop-ups

  • Editor tool
  • Templates
  • AI generation
  • Custom code
  • Custom fonts
  • Email capture list
  • SMS capture list
  • Campaigns
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Reporting
  • Analytics
  • A/B testing
  • Tracking
  • APIs and webhooks

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

SmartrMail

Apps in the dataset:
1
Address:
19 W 24th Street, Floor 3, New York, NY, 10010, US
Support email domain:
smartrmail.com
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
  • Recover abandoned carts and grow revenue with email + SMS automations.
  • Send AI newsletters with personalized product picks — you review & approve.
  • Pay only for subscribers who actually engage, not your whole list.
  • A dedicated strategist builds and optimizes your flows.
  • Free migration from Klaviyo, Mailchimp & others — done by our team.

Email and SMS marketing for ecommerce merchants who want to sell, not run an email agency.

SmartrMail is email and SMS marketing for Shopify stores that want to sell, not run an email agency.

Recover abandoned carts and welcome new subscribers with automated flows. Send AI newsletters with personalized product recommendations — you review and approve before sending.

Segment by purchase behavior with real Shopify data. Capture emails with pop-ups in your welcome flow.

Pay only for subscribers who engage, not your whole list. We handle migration from any platform, free.

Questions and comments

Questions people ask about SmartrMail Email & SMS, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

305 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.