Shopify app
NewSmartReturns
Identify serial returners and stop problematic orders early
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- DeLogics eCommerce
- Launched
- May 12, 2026
- Pricing
- From $9.90/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.53
category median 4.53
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$9.90/month
band: Under $10 · 60-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Standard Plan | $9.90/month | not offered | 60 days | none stated | not listed |
| Luxury Plan | $19.99/month | not offered | 60 days | none stated | not listed |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 19, 2026COCO BY ZARA SHAHJAHANPakistan3 months using the app
"Great Experience and very helpful to manage the Returns."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Event tracking
Marketing and sales
- Purchase tracking
Visuals and reports
- Custom dashboards
- Forecasting
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- View customers: Customer data
- Edit orders: Order fulfillments, all order history for the last 60 days, returns
Developer
DeLogics eCommerce
- Apps in the dataset:
- 1
- Address:
- Dha phase 6, Lahore, 54000, PK
- Website:
- not stated
- Support email domain:
- smartreturns.org
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Real-time Risk Engine: Automatic analysis of every new order.
- Cross-Store Insights: Detect bad actors based on global return history.
- Detailed Analytics: Monitor your return ratios and cancellation trends.
Identify risky orders and stop return fraud using advanced cross-store AI analysis
Protect your profits with SmartReturns. Our AI engine analyzes historical return behavior across the Shopify ecosystem to flag risky orders before they damage your store. Instantly identify customers with frequent cancellations. Automate risk tagging and make informed fulfillment decisions. Safeguard your store from return fraud and policy abuse with real-time insights and a global return database. A time and money saving tool for serious Shopify merchants.
Questions and comments
Questions people ask about SmartReturns, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.