Shopify app
EstablishedShipway Order Tracking
Deliver top-notch post purchase experience with Shipway
- Rating on Shopify
- 3.6(63)
- Reviews
- 63
- Developer
- Shipway
- Launched
- June 15, 2016
- Pricing
- From $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.01
category median 4.43
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
14%
9 of 63
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $29/month | $313/year | 7 days | none stated | 1000 Shipments/Month; Tracking Access to 650+ couriers; Email Notifications; Branded Tracking page / Tracking Widget |
| Growth | $49/month | $529/year | 7 days | SMS & Whatsapp Notifications charges as per usage | All Starter+; 2000 shipments / Month; Carrier performance report; EDD feature & SLA report; Multi-lingual tracking page; SMS Alerts; Product Recom |
| Enterprise | $99/month | $1069/year | 7 days | SMS & Whatsapp Notifications charges as per usage | All Growth +; 5000 Shipments Per Month; Customer Reviews & NPS Score; Whatsapp Alerts; Shopify Pushback; Webhooks |
Rating distribution
63 ratings on the listing when last refreshed.
- 5 stars49(78%)
- 4 stars4(6%)
- 3 stars1(2%)
- 2 stars1(2%)
- 1 star8(13%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJun 16, 2026Paramount ChessIndiaOver 1 year using the app
"Extremely disappointing experience with Shipway. We have been trying to integrate Allcargo Gati / Gati KWE tracking with our Shopify store and have contacted Shipway ..."
1 starFeb 10, 202698degreenorthIndia5 months using the app
"WORST SERVICE and WORST TEAM , Deducted three payments RS 10643, RS 9069,Rs 2656 for single month with in a gap of three days ..."
1 starSep 20, 2024Soni Fashion® - Gold Plated jewellery Online Shopping StoreIndiaAbout 4 years using the app
"staff is not answering from 1 month for the issue - shpwidget.js call taking unnecessary load on all pages. - analytics.php call taking unnecessary load ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
Notifications
- Real-time notifications
- SMS
- Custom notifications
- Automations
Display options
- Photo reviews
- Media galleries
- Tabs or sidebars
- Product grouping
Ways to collect reviews
- Promotions
- Automations
- Custom requests
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Freshdesk 14 apps
- Loox - Judge.me
- Unicommerce 6 apps
- Zoho - Shiprocket
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Shipway
- Apps in the dataset:
- 4
- Address:
- #345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
- Website:
- shipway.in
- Support email domain:
- shipway.in
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Judge.me Product Reviews App
5.0(48,749) · listed as similar by Shopify
WhatsApp
4.4(912) · listed as similar by Shopify
Loox ‑ Product Reviews App
4.9(9,904) · listed as similar by Shopify
Label Bridge – Smart Shipping
No ratings yet · shares 65% of feature handles
Ordertracker ‑ Track & Upsell
4.5(58) · shares 62% of feature handles
Ultimate Custom Order Status
4.7(8) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 60 words.Show
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
Questions and comments
Questions people ask about Shipway Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
63 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.