Shopify app
EstablishedBuilt for ShopifyOrdertracker ‑ Track & Upsell
Ordertracker enables order tracking for you store.
- Rating on Shopify
- 4.5(58)
- Reviews
- 58
- Developer
- VNA DIGITAL LTD
- Launched
- September 13, 2022
- Pricing
- Free plan available. Free trial available.
- Languages
- English, German, French, Portuguese (Brazil), Italian, Spanish, Turkish, Dutch, Polish, Chinese (Simplified), Chinese (Traditional), Japanese, Korean
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.46
category median 4.43
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
9%
5 of 58
Starting price
$9/month
band: Under $10 · 2-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 25 orders per month; Fully customizable branded tracking page; Automated email notifications; Chinese carriers masked; Product upsells on your tracking page; Delivery analytics and incident reports; Automatic tracking history translation; 1,200+ carriers supported worldwide |
| Essential | $9/month | $84/year | 2 days | none stated | 250 orders tracked per month |
| Pro | $29/month | $276/year | 2 days | none stated | 1000 orders per month |
| Business | $99/month | $948/year | 2 days | none stated | 5000 orders per month |
Rating distribution
58 ratings on the listing when last refreshed.
- 5 stars50(86%)
- 4 stars3(5%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star5(9%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 25, 2026embracekThailandAbout 2 years using the app
"The support team is really nice and always helpful when checking and responding to any issues we encounter. Great app!"
Developer replied. Read on Shopify
5 starsJun 17, 2026forbiddenwingZUnited States10 months using the app
"Good app! Highly recommend only if there was a way to edit more on tracking page on store template. 9/10"
Developer replied. Read on Shopify
1 starJun 3, 2026MX Wholesale UKUnited Kingdom8 months using the app
"We had a very disappointing experience with Order Tracker. We installed the app on a trial account, configured the settings and were comfortable knowing the ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- SMS
- Translation
- Custom notifications
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, Shopify admin
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, merchant managed fulfillment
- Edit Online Store: Online Store pages
- Edit Shopify admin: Files
- View other data: Locales
Developer
VNA DIGITAL LTD
- Apps in the dataset:
- 1
- Address:
- Ulitsa vladayska 67, SOFIA, 1606, BG
- Website:
- www.ordertracker.com
- Support email domain:
- ordertracker.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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No ratings yet · listed as similar by Shopify
Dash Logistics Tracking
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Parcelecho Order Tracking
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Ultimate Custom Order Status
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Dropiloship : Order Tracking
No ratings yet · shares 84% of feature handles
Track Master : Order Tracking
5.0(3) · shares 79% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Branded tracking page where customers can track their orders on your store.
- Automatic email notifications to keep customers informed from order to delivery.
- Chinese carriers and tracking events replaced with clean generic phrases.
- Built-in upsells on the tracking page to generate extra revenue.
- Centralized dashboard with delivery analytics and incident reports.
Ordertracker enables order tracking, email notifications, China masking, upsells and analytics.
Ordertracker lets your customers track their orders directly on your Shopify store with a fully customizable branded tracking page. Automatic email notifications keep them informed from purchase to delivery. Chinese carriers and tracking events are replaced with clean generic phrases for a seamless dropshipping experience. Built-in upsells on the tracking page help you generate extra revenue. A centralized dashboard with delivery analytics, incident reports and shipment visibility across 1,200+
Questions and comments
Questions people ask about Ordertracker ‑ Track & Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
58 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.