Shopify app
NewSession Rewind
Optimize your store’s experience with session replay
- Rating on Shopify
- 1.0(1)
- Reviews
- 1
- Developer
- Session Rewind
- Launched
- May 23, 2025
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.49
category median 4.57
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
100%
1 of 1
Starting price
$14/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 3,000 session recordings per month; Unlimited users and admins; 2 concurrent heatmaps; User funnels; Custom events; Privacy controls; Automatic notifications |
| 10K Sessions | $14/month | not offered | none | Additional $5/mo for Issues Add-On (optional) and $6/mo for 365 Day Retention (optional) | Everything from Free, plus; 10,000 sessions/month (total); 5 concurrent heatmaps (total) |
| 25K Sessions | $29/month | not offered | none | Additional $10/mo for Issues Add-On (optional) and $11/mo for 365 Day Retention (optional) | Everything from 10K Sessions, plus; 25,000 sessions/month (total); 10 concurrent heatmaps (total) |
| 100K Sessions | $99/month | not offered | none | Additional $20/mo for Issues Add-On (optional) and $26/mo for 365 Day Retention (optional) | Everything from 25K Sessions, plus; 100,000 sessions/month (total); 25 concurrent heatmaps (total) |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(100%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJan 13, 2026That GirlIndia3 days using the app
"First of all its a broken app and they dont have any support team to solve any technical issues. Secondly thier integration is messed up ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Activity tracking
- Event tracking
- Session replay
- Replay filtering
- Page views
Marketing and sales
- Funnel analysis
- UTM tracking
- Abandoned cart
- Pixel tracking
Visuals and reports
- Heatmaps
- Analytics dashboard
- Custom dashboards
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, store analytics, Online Store
- View customers: Browsing behavior, customer data
- Edit products: Products, collections
- Edit store analytics: Web pixels
- Edit Online Store: Online Store script tags
Developer
Session Rewind
- Apps in the dataset:
- 1
- Address:
- Austin, TX, US
- Website:
- sessionrewind.com
- Support email domain:
- sessionrewind.com
- English support:
- yes
- Resources:
- Privacy policy, changelog
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Microsoft Clarity: AI Insights
4.6(2,392) · listed as similar by Shopify
Parkour: Facebook Pixel & Feed
4.9(195) · listed as similar by Shopify
Triple Whale
4.1(93) · listed as similar by Shopify
Lucky Orange Heatmaps & Replay
4.6(898) · shares 62% of feature handles
Clarity Session Replay Heatmap
5.0(3) · shares 59% of feature handles
CDP Connector for Segment
5.0(3) · shares 57% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Session Replay: Detect user frustrations, enhance UX, and troubleshoot bugs
- Funnels: Identify checkout drop-offs to enhance conversions and sales
- Analytics: See trends and understand user behavior quantitatively
- Heatmaps: See what interests people most in your store and enhance engagement
- Event Tracking: Track store events, orders, and shopping carts
Optimize your store’s experience by recording sessions, generating heatmaps, and analyzing funnels.
Once activated, this tool will record user activity across your store and let you access a playable video for every session to discover actionable insights. Browse sessions and filter by criteria like location, spend, page visited, and more. Monitor overall traffic to understand funnels and dropoffs. Use heatmaps to track activity so you know which elements are grabbing attention or causing friction. You can filter heatmap views for different periods to spot behavior changes over time.
Questions and comments
Questions people ask about Session Rewind, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.