Shopify app
NewSegmentOS ‑ Customer Segments
Automatically detect VIPs, churn risks, and revenue segments
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Vellir
- Launched
- March 25, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.61
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5.90/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 1,000 customers |
| Starter | $5.90/month | not offered | 7 days | none stated | Up to 5,000 customers; AI-powered segmentation included; 1,000 AI segment analyses per month |
| Advanced | $9.90/month | not offered | 7 days | none stated | Up to 15,000 customers; AI-powered segmentation included; 5,000 AI segment analyses per month |
| Pro | $19.90/month | not offered | 7 days | none stated | 50,000 customers; AI-powered segmentation included; 10,000 AI segment analyses per month |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Segmentation
- Lifetime value (LTV)
- Loyalty analysis
- Cohort analysis
Marketing and sales
- AI insights
- Profit insights
- Purchase tracking
Visuals and reports
- Analytics dashboard
- Custom reports
- Data export
- Historical analysis
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- Edit customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
Developer
Vellir
- Apps in the dataset:
- 4
- Address:
- 208/10 Hilly St, Mortlake, NSW, 2137, AU
- Website:
- not stated
- Support email domain:
- vellir.tech
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- Identify VIP, repeat buyers, churned and at-risk customers automatically
- See which customers drive revenue and which are at risk of leaving
- Spot declining customers early and take action to win them back
- Segments update automatically as customers place new orders
- Use segments in email marketing, ads, and customer targeting
Customer segmentation that reveals VIPs, churn risks, and revenue opportunities automatically.
SegmentOS analyzes your store’s order history to automatically identify customer segments such as VIP, At Risk, Churned, Repeat Buyer and Deal Seeker. These segments help merchants understand customer behavior, identify valuable customers, and detect retention risks.
Segments update automatically as new orders are placed and can be synced to Shopify customer tags for use in marketing campaigns, automation tools, and customer targeting.
Questions and comments
Questions people ask about SegmentOS ‑ Customer Segments, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.