Shopify app
NewRocketch Support Assistant
AI-powered chatbot that speaks English & Spanish
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Rocketch
- Launched
- July 2, 2025
- Pricing
- From $29/month. Free trial available.
- Languages
- Spanish, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Rocketch Pro | $29/month | $290/year | none | none stated | 500 chats/month; Bilingual support; Advanced styling; Product & FAQ sync; Analytics dashboard; 1 Store |
| Rocketch Ent | $99/month | $990/year | 14 days | none stated | 1000 chats/month/store; 5 Stores; Custom AI training; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
Customization
- Emojis and stickers
- Chat window
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Clerk
- Stripe 89 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Rocketch
- Apps in the dataset:
- 1
- Address:
- 425 Town Plaza Ave, Ponte Vedra Beach, FL, 32081, US
- Website:
- www.diegosarmiento.com
- Support email domain:
- rocketch.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 65 words.Show
- Bilingual chatbot with tone and personality customization
- Answer FAQs, shipping, returns, and store policies instantly
- Embed seamlessly via widget or iframe, no coding needed
Instantly resolve customer questions with an AI chatbot tailored for your store.
Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.
Questions and comments
Questions people ask about Rocketch Support Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.