Shopify app
LeaderRivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
- Rating on Shopify
- 4.7(1,440)
- Reviews
- 1,440
- Developer
- Rivo
- Launched
- January 18, 2021
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.39
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
33 of 1,440
Starting price
$15/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| 100% FREE FOREVER | Free | not offered | none | none stated | [COMPARE OUR FREE PLAN TO OTHERS]; Up to 200 monthly orders; Loyalty Points Program; Ways to earn and redeem; Branding; Automated Email Campaigns |
| Essential | $15/month | not offered | 14 days | Up to 500 monthly orders | Dedicated loyalty & referral page; Theme extensions (Embed on product page); On-site prompts; Advanced ways to earn; Email branding; 2 integrations; Shopify POS integration; 24/7 human support |
| Scale | $49/month | not offered | 14 days | Includes 400 orders for $49/mo, then $20 per 100 more, capped at $499/mo regardless of volume. | Everything in Essential; Advanced Branding (Custom CSS + Fonts); VIP Tiers; Points Expiry; Analytics; Bonus Campaigns; 24/7 human support; Referrals Program |
| Plus | $499/month | not offered | 14 days | Up to 2,500 orders per month. Over that? Tap "See all pricing options" below to get a custom quote. | Everything in Scale; Custom Integrations (eg: Klaviyo events); Advanced Analytics; Rivo Developer Toolkit; Checkout Extensions |
Rating distribution
1,440 ratings on the listing at crawl time.
- 5 stars1,358(94%)
- 4 stars44(3%)
- 3 stars5(0%)
- 2 stars6(0%)
- 1 star27(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
2 starsOct 11, 2026Công ty TNHH Thẩm Mỹ Mai PhanVietnam29 days using the app
"Didn't get it why user inter face got meme John Travolta, can't edit or using any more. I couldn't contact any supporter either."
4 starsSep 4, 2026Quality TouchUnited StatesAbout 2 months using the app
"The Rivo team is responsive and helpful when issues arise. It is sometimes difficult to get the "chat with support" option to work, but I ..."
5 starsJul 28, 2026CraftoriaUnited StatesOver 1 year using the app
"We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Program types
- Reward programs
- Memberships
- VIP tiers
- Referrals
- Cash back programs
Rewards you can offer
- Points
- Discounts
- Coupons
- Store credit
- POS rewards
- Shipping rates
- Free shipping
- Free products
- Early access
- Exclusive access
- Membership perks
- Custom rewards
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Rivo
- Apps in the dataset:
- 1
- Address:
- 5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US
- Website:
- www.rivo.io
- Support email domain:
- rivo.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
UpPromote Affiliate Marketing
On Shopify, not yet in the dataset · listed as similar by Shopify
Smile: Loyalty Program Rewards
On Shopify, not yet in the dataset · listed as similar by Shopify
Appstle℠ Subscriptions App
On Shopify, not yet in the dataset · listed as similar by Shopify
Poinz: Loyalty & Rewards
5.0(1) · shares 88% of feature handles
Yotpo: Loyalty Rewards Program
4.7(970) · shares 73% of feature handles
Friendbuy: Referrals & Loyalty
4.9(14) · shares 57% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- A fully customizable loyalty and referrals platform, that moves your metrics.
- Loyalty, Rewards & Referrals built for fast growing DTC brands.
- 24/7 world class live chat support
- Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- Need more? Unlock full customization with the Rivo Developer Toolkit
See why brands choose Rivo to power their loyalty, rewards & referral programs
Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising.
We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2026. We also have a world class customer success team who focus on one thing... driving your actual retention metrics.
See you inside the app - we're happy to help any time!
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1,440 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.