Shopify app
EmergingReverto : Return & Exchange
Automate returns, exchanges, and cancellations hassle-free
- Rating on Shopify
- 4.9(6)
- Reviews
- 6
- Developer
- Lucent Innovation
- Launched
- January 30, 2024
- Pricing
- Free to install. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.57
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$14.99/month
band: $10 to $29 · 15-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request. | 10 Requests per Month; Your own branded returns page; Manage all returns in one dashboard; Automatic email updates to customers; Set return deadlines & reasons; Sync with Shopify customer accounts; Block returns on specific items; Track why customers return products |
| Starter | $14.99/month | not offered | 15 days | Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request. | Everything in Free; 60 Requests per Month; Auto-approve or reject request; Let customers swap for a different item; Show return offers to keep the sale; Set rules by country or region; Connect your shipping & logistics tools; Priority support |
| Growth | $44.99/month | not offered | 15 days | Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request. | Everything in Starter; 180 Requests per Month; Return one item, exchange for multiple; Connect payment & logistics providers; Returns portal in multiple languages; Reward customers who choose store credit; Cancel a single item from an order; Notify customers via WhatsApp & SMS |
| Pro | $144.99/month | not offered | 15 days | Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request. | Everything in Growth; 450 Requests per Month; Plug in your own warehouse system; Refund via any method you choose; Full API access for custom builds; Build your own logistics integration; Dedicated account & revenue manager |
Rating distribution
6 ratings on the listing at crawl time.
- 5 stars5(83%)
- 4 stars1(17%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026The Trouser LabIndia28 days using the app
"excellent app and support"
5 starsOct 13, 2026Diruno FashionIndiaAbout 2 months using the app
"Better app for return & exchange"
5 starsOct 7, 2026Mood FabricsUnited States19 days using the app
"Great account page and an outstanding support team We're using Reverto for its customer account page, and it's been a great addition to our store. ..."
Screenshots
5 of 5 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Reverto_App_Banner 
2 of 5: Reverto Dashboard 
3 of 5: Reverto Integrations 
4 of 5: Reverto benefits 
5 of 5: Reverto Features
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
- Exchanges
- Replacements
- In-store returns
Return management
- Non-returnable items
- Return windows
- Return reasons
- Return tracking
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Delhivery, Shiprocket, Sendle
- FedEx, UPS, USPS, Shipstation
- FYND, Easypost, Ordoro, Stamps
- NimbusPost, AustraliaPost, OTO
- Shipengine, NZPost, Ship&co
- Shipstation, Shippo, Easyship
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store credit, Shopify Functions, Online Store
- Edit customers: Customer data
- Edit products: Inventory, products, product listings, collections
- Edit orders: All order history, assigned fulfillment, merchant managed fulfillment, returns, third-party fulfillment, draft orders, order fulfillments, order edits
- Edit discounts: Discount codes and promotions
- View store credit: Store credit account transactions, store credit accounts
- Edit Shopify Functions: Payment customizations
- Edit Online Store: Online Store pages, theme
- View other data: Locations, product and variant inventory
Developer
Lucent Innovation
- Apps in the dataset:
- 1
- Address:
- Oceanside, NY, US
- Website:
- not stated
- Support email domain:
- lucentinnovation.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
Estebdal Returns & Exchanges
5.0(37) · shares 57% of feature handles
Seel Worry‑Free Purchase
4.9(297) · shares 50% of feature handles
Returns & Exchanges by aico
No ratings yet · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- AIO Control: Manage returns, exchanges, returns, & cancellations in one platform
- Automate & customize: Set rules, refunds, & policies to fit your needs instantly
- Line-item magic: Cancel individual items even from a bulk order.
- Connect with top logistics platforms like FedEx, Australia Post, and more.
- Informed Customers: Create personalized emails with prebuilt templates.
Level up your Store Returns. Manage & automate refunds, exchanges, cancellations at a central point.
Transform returns from a burden to a boon with our app, your all-in-one solution for effortless return & refund management. We consolidate everything: returns, exchanges, cancellations, and even line-item cancellations into one streamlined platform. Set your own return rules, automate refunds based on your preferences. Build trust and loyalty with personalized return policies, including regional rules & payment method restrictions. Stand out from the competition by offering unique features.
Questions and comments
Questions people ask about Reverto : Return & Exchange, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.