Shopify app
NewReturnGuard AI
AI-assisted returns, exchanges, and product risk insights.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- ReturnGuard AIReturnGuard AI
- Launched
- June 12, 2026
- Pricing
- From $28/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.58
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$28/month
band: $10 to $29 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Essential | $28/month | not offered | 3 days | none stated | 100 return requests/month; Self-service returns portal; Order lookup and status tracking; Manual review workflow |
| Growth | $58/month | $670/year | none | none stated | 500 return requests/month; Includes Essential features; AI return reason analysis; Exchanges and store credit; Product risk insights; Policy rules |
| Pro | $118/month | $1360/year | none | none stated | 2,000 return requests/month; Includes Growth features; Advanced product risk insights; Variant-level return analysis; Product optimization suggestions; Priority policy ordering |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
Return management
- Custom policies
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders
- View products: Products, collections
- Edit orders: All order history for the last 60 days
Developer
ReturnGuard AIReturnGuard AI
- Apps in the dataset:
- 1
- Address:
- 1672 CECILE AVE SE, ATLANTA, GA, 30316, US
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- Create a self-service return portal for customers
- Review, approve, or decline return requests in one dashboard
- Use AI insights to find products causing frequent returns
- Customize return notification templates
Turn returns into exchanges. Use AI insights to reduce refunds and improve products.
ReturnGuard AI helps merchants manage return requests through a self-service portal and guide eligible shoppers toward exchanges or store credit before refunds. Customers can look up orders, choose a reason and requested outcome, upload evidence, and track status. Merchants review every request, apply policy rules, confirm Shopify refunds or store credit, and use AI insights to identify products with frequent returns.
Questions and comments
Questions people ask about ReturnGuard AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.