EcomAppReviews

Shopify app

Emerging

Easy Returns Management System

Handle Return Requests & send Prepaid Shipping Labels

Rating on Shopify
4.7(29)
Reviews
29
Developer
Spice Gems
Launched
February 1, 2016
Pricing
$19.99/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Returns and exchanges

#4 of 15

See the ranked table

Bayesian rating

4.52

category median 4.43

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

7%

2 of 29

Starting price

$19.99/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Standard Plan$19.99/monthnot offered30 daysnone statednot listed

Rating distribution

29 ratings on the listing at crawl time.

  • 5 stars24(83%)
  • 4 stars2(7%)
  • 3 stars1(3%)
  • 2 stars2(7%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsApr 14, 2026I.D. SarrieriUnited KingdomAlmost 9 years using the app

    "Swift in helping!"

    Read on Shopify

  • 2 starsMay 17, 2024vacier-usUnited StatesOver 1 year using the app

    "The review does not have anything to do with how the app works, but with the customer service that we received and the business practice ..."

    Read on Shopify

  • 5 starsMay 23, 2017NewbravadodesignscaCanada17 days using the app

    "Had some trouble to start as I needed to setup an account on an external website (Shippo), but Spice Gems came to the rescue and ..."

    Read on Shopify

Screenshots

5 of 5 listing screenshots, composed as review cards. Captions are the developer's own.

  • Easy Returns Management System Shopify app screenshot: RMS
    1 of 5: RMS
  • Easy Returns Management System Shopify app screenshot: Customer Return Creation Screen - Shopify
    2 of 5: Customer Return Creation Screen - Shopify
  • Easy Returns Management System Shopify app screenshot: List of Return Admin Panel - Shopify
    3 of 5: List of Return Admin Panel - Shopify
  • Easy Returns Management System Shopify app screenshot: Return Reports - Shopify
    4 of 5: Return Reports - Shopify
  • Easy Returns Management System Shopify app screenshot: Shipping Label Setting - Shippo Shopify
    5 of 5: Shipping Label Setting - Shippo Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Return options

  • Manual refunds

Return management

  • Shipping labels
  • Return tracking
  • Email notifications

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Spice Gems

Apps in the dataset:
2
Address:
6-A, Industrial Estate, NRC, Kota, RJ, 324007, IN
Website:
spicegems.com
Support email domain:
spicegems.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
  • Customers can create return request without logging in.
  • Keep customers updated with email notifications
  • Powerful reports

Let's customers create a return request without logging in.

The Returns Management System App integrates with Shopify and provides for a seamless experience for managing returns. We make it easy for your customers to file a return and we make it easier for you handle returns requests. This app is bundled with tons of features. Easy for Customers. Simply embed a Request Creation form on your store and allow your customers to create returns without logging in.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

29 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.