EcomAppReviews
Retention Hub: Loyalty Program icon

Shopify app

New

Retention Hub: Loyalty Program

Reward customers with points, referrals, and VIP tiers.

Rating on Shopify
No ratings yet
Reviews
0
Launched
May 22, 2026
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Loyalty and rewards

#371 of 446

See the ranked table

Bayesian rating

n/a

category median 4.73

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$19/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
100% FREE FOREVERFreenot offerednonenone statedPoints & Rewards; Redeem at checkout (Shopify Plus); Referral Program & VIP Tiers; Bonus Campaigns; Customer Accounts; Dedicated Loyalty Page; Free Product Rewards; Up to 250 monthly store orders
STARTER$19/monthnot offered14 daysnone statedEverything included in Free; Migration Assistance; Priority Support; Up to 500 monthly store orders
GROWTH$49/monthnot offered14 daysnone statedEverything included in Starter; Migration Assistance; Priority Support; Up to 2000 monthly store orders
SCALE$99/monthnot offered14 daysIncludes 7,500 monthly orders, then $15 per additional 100 ordersEverything included in Growth; Migration Assistance; Priority Support; Up to 7500 monthly store orders

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Program types

  • Reward programs
  • Memberships
  • VIP tiers
  • Referrals
  • Gift card programs
  • Custom programs

Rewards you can offer

  • Points
  • Discounts
  • Coupons
  • Gift cards
  • Shipping rates
  • Free shipping
  • Free products
  • Early access
  • Exclusive access
  • Membership perks
  • Services
  • Custom rewards

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, gift cards, store credit, marketing, Online Store

  • Edit customers: Customer data
  • View products: Products, product listings, collections
  • Edit orders: All order history for the last 60 days, shipping information
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • Edit store credit: Store credit accounts, store credit account transactions
  • Edit marketing: Marketing events
  • Edit Online Store: Checkout page, theme, Online Store page content on a path controlled by the app, Online Store pages
  • View other data: Locations

Developer

Inventive Media Pty Ltd

Apps in the dataset:
1
Address:
Brisbane, Brisbane, QLD, 4000, AU
Website:
not stated
Support email domain:
retentionhub.io
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
  • Points loyalty — earn on purchases & actions, redeem at checkout
  • Branded loyalty page with earn, redeem, referrals, VIP, and member activity
  • Bonus campaigns — double points, spend thresholds, limited promos
  • Refer-a-friend — automated referral links and rewards
  • VIP tiers — configurable levels with auto-unlock perks

Everything you need for customer loyalty. Free for 250 orders/month. All features included.

Most stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns.

Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts.

No feature paywalls. No complicated pricing.

Questions and comments

Questions people ask about Retention Hub: Loyalty Program, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.