Shopify app
NewRetainPulse ‒ Segment Insights
Spot loyal, at-risk & dormant customers with industry RFM
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Foxry
- Launched
- May 11, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.53
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Full dashboard with health summary; Segment distribution and trends; Cohort retention analysis |
| Pro | $29/month | not offered | 14 days | none stated | Customer list with segment details; CSV export and Shopify tag sync; Slack notifications and weekly digests |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Segmentation
- Lifetime value (LTV)
- Loyalty analysis
- Cohort analysis
Visuals and reports
- Analytics dashboard
- Benchmarking
- Data export
- Historical analysis
- Notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- Edit customers: Customer data
- View orders: All order history for the last 60 days
Developer
Foxry
- Apps in the dataset:
- 2
- Address:
- 習志野市, JP-12, JP
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Industry-adjusted RFM segmentation with 8 customer groups
- Health dashboard with month-over-month trends and cohort retention grids
- Focus Pages with plain-language action guides for each segment
- CSV export and Shopify customer tag sync for targeted campaigns
- Weekly Slack digests and email notifications to track changes
Automatically segment customers by loyalty and spot churn risk — with action guides for every group.
See which customers are loyal, at risk, or slipping away — in one dashboard.
Most RFM tools use relative scoring, so segments shift with every new order. RetainPulse uses fixed, industry-adjusted benchmarks. Choose your store category and every customer is scored against thresholds tuned to real buying cycles.
Eight segments from Champions to Dormant. Health dashboard with trends. Cohort retention grids. Each segment has a Focus Page with action guides so you know what to do next.
Questions and comments
Questions people ask about RetainPulse ‒ Segment Insights, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.