Shopify app
NewRefundsExpert
Simplifies refund workflow, connects operations & finance team
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- RefundsExpert
- Launched
- March 12, 2026
- Pricing
- From $9.99/month. Free trial available.
- Languages
- English, Greek, Italian, Spanish, Polish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.63
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$9.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $9.99/month | not offered | 14 days | none stated | 14-day free trial; 1 Finance Users; 30 Refunds/month; Daily email notifications; Browser login for Finance |
| Pro | $14.99/month | not offered | none | none stated | 2 Finance Users; 80 Refunds/month; Daily email notifications; Browser login for Finance |
| Advanced | $19.99/month | not offered | none | none stated | 3 Finance Users; 130 Refunds/month; Daily email notifications; Browser login for Finance |
| Plus | $24.99/month | not offered | none | none stated | 4 Finance Users; 200 Refunds/month; Daily email notifications; Browser login for Finance |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 18, 2026Abstracto ClothingGreece2 minutes using the app
"Must-have for any Shopify store! RefundsExpert helped us recover lost profits with zero effort. The app runs smoothly, saves time, and adds real value to ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
Return management
- Return portal
- Email notifications
- Refund management
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders
- View customers: Customer data
- View orders: All order history for the last 60 days
Developer
RefundsExpert
- Apps in the dataset:
- 1
- Address:
- Nafpaktos, GR
- Website:
- refundsexpert.com
- Support email domain:
- refundsexpert.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Operations creates the refund with all order details pulled automatically.
- Finance gets assigned and notified daily with exactly what they need to process.
- Management has full visibility of pending, overdue, and completed refunds.
- Customers can submit requests directly — no emails, no chaos
RefundsExpert bridges the gap between your operations and finance team.
RefundsExpert helps merchants manage refunds with structure, clarity, and accountability. It centralizes refund-related actions, roles, and records in one place, making it easier to track activity, maintain internal controls, and reduce mistakes. When a refund needs to happen, your operations team knows it first — but your finance team needs to execute it. RefundsExpert connects both teams seamlessly. Built for the European ecommerce reality. Available in EN, GR, IT, ES and PL.
Questions and comments
Questions people ask about RefundsExpert, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.