Shopify app
NewRadiance Connect
Detect refund and return fraud with explainable risk scores.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Radiance
- Launched
- May 18, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.29
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
- Fake accounts
- Gift card abuse
- Delivery
Prevention tools
- Custom rules
- AI-powered detection
- Automated workflows
Alerts and analytics
- Suspicious activity
- Fraud notifications
- Chargeback analytics
- Risk reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders, Shopify Payments
- View customers: Customer data
- View products: Products, collections
- View orders: Order fulfillments, all order history, returns, shipping information
- View Shopify Payments: Shopify Payments disputes
Developer
Radiance
- Apps in the dataset:
- 1
- Address:
- Jouy en Josas, FR
- Website:
- getradiance.io
- Support email domain:
- getradiance.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Blockify Fraud Filter, Blocker
4.9(1,794) · listed as similar by Shopify
Disputifier: Smart Chargebacks
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Mercado Pago Antifraude Plus
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Signifyd
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Pinch AI: Fraud & Return Abuse
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ChargeBack Shield
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Automatically detect sophisticated fraud like Fake Tracking IDs (FTID) exploits
- Correlate signals across your whole stack to reveal hidden abuse patterns.
- Empower your agents with instant clear risk scores backed by rationales.
- Sync orders, refunds, disputes, and fulfillments from Shopify via webhooks.
- Track financial impact with loss prevention dashboards and protection metrics.
Recover revenue from refund and return fraud with explainable operational intelligence.
Radiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service. Your team gets explainable risk scores to confidently approve or deny refund requests, reducing losses from abuse patterns like fake tracking IDs, empty box claims, and serial return fraud.
Questions and comments
Questions people ask about Radiance Connect, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.