EcomAppReviews

Shopify app

Emerging

Protect for Shipments & Causes

eCommerce Protection with a Cause!

Rating on Shopify
4.4(7)
Reviews
7
Developer
Protect Inc
Launched
April 11, 2022
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Returns and exchanges

#17 of 31

See the ranked table

Rank in Warranties and insurance

#6 of 14

See the ranked table

Bayesian rating

4.12

category median 4.29

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

14%

1 of 7

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneYou collect our fees from customer. We pay the claims cost. We only bill our portion of fees so it will NEVER cost you!not listed

Rating distribution

7 ratings on the listing at crawl time.

  • 5 stars6(86%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(14%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starJul 25, 2024Beyond Borders CollectiveUnited States2 months using the app

    "Very accommodating at the beginning and very helpful with the set up of things. However, we noticed that we started to get bots attempting to ..."

    Developer replied. Read on Shopify

  • 5 starsFeb 28, 2024LOUD PIZZA RECORDSUnited StatesOver 1 year using the app

    "Great App, Excellent Service and Support! Offers white glove installation and very helpful to ensure a great experience for your customers. Gives additional protection and ..."

    Read on Shopify

  • 5 starsDec 27, 2023Lift ThreadzUnited StatesAbout 2 months using the app

    "This app has been amazing for our company. They have helped solve several shipping issues for our customers - and taken the worry away from ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Return options

  • Automated refunds
  • Manual refunds
  • Exchanges
  • Replacements
  • Gift cards
  • Store credit
  • Gift returns
  • Discount codes

Return management

  • Automated approvals
  • Return portal
  • Non-returnable items
  • Return windows
  • Return reasons
  • Return tracking
  • Refund management
  • Analytics

Coverage type

  • Shipping
  • Stolen packages
  • Lost packages
  • Damaged packages
  • Returns and exchanges

Opt-in experience

  • Auto opt-in
  • Cart page
  • Checkout

Claims management

  • Auto-handling
  • Claims portal
  • Claims dashboard

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Protect Inc

Apps in the dataset:
1
Address:
5940 S Rainbow Blvd Ste 400 #84045, Las Vegas, NV, 89118, US
Support email domain:
protectcommerce.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
  • Save time since we handle the customer service for claims.
  • Customers enjoy peace of mind and various protections you choose to enable.
  • Reorders show up as additional orders and refunds come out of our pocket.
  • Allocate part of our proceeds to your favorite causes or to help the planet.
  • Never pay anything. If claims cost more than fees collected, we pay, not you.

Add shipping and revenue protection to your shop while supporting a cause!

Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.