EcomAppReviews
Order Tracking by Pragma icon

Shopify app

Emerging

Order Tracking by Pragma

Unified widget for order updates, customer queries, & tracking

Rating on Shopify
5.0(9)
Reviews
9
Launched
May 26, 2025
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order tracking

#56 of 320

See the ranked table

Rank in Accounts and login

#58 of 208

See the ranked table

Bayesian rating

4.53

category median 4.43

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 9

Starting price

Free plan

band: Free

Rating distribution

9 ratings on the listing when last refreshed.

  • 5 stars9(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 25, 2025OGIO IndiaIndia3 days using the app

    "With Pragma, tracking isn’t just a delivery update. It’s a storefront. We’ve added FAQs, return CTAs, promo banners and it all runs while we sleep."

    Read on Shopify

  • 5 starsJul 31, 2025Arome WorldIndia1 day using the app

    "It’s rare to see a CRM built for D2C, Pragma shows us the full picture for every customer, and lets our agents reply on WhatsApp ..."

    Read on Shopify

  • 5 starsJul 29, 2025White DahliaIndiaAbout 2 months using the app

    "We used to get tons of “Where’s my order?” messages. Now customers get WhatsApp updates, can check live status, and even start returns without talking ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Tracking

  • Branded tracking page
  • Order lookup page
  • Real-time tracking
  • Custom tracking link
  • Estimated delivery date
  • Dashboards
  • Multi-carrier
  • Analytics

Notifications

  • Email
  • Real-time notifications
  • SMS
  • Custom notifications
  • Automations

Customer login

  • Social login
  • Single sign-on (SSO)
  • Multi-factor auth
  • SMS verification
  • One-time password (OTP)

Account management

  • Profiles
  • Tagging

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards, store credit, Online Store

  • Edit customers: Customer data
  • Edit products: Product listings, products, inventory, collections
  • Edit orders: Draft orders, order fulfillments, order edits, all order history, returns, merchant managed fulfillment
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift card transactions, gift cards
  • Edit store credit: Store credit account transactions, store credit accounts
  • Edit Online Store: Theme
  • Edit other data: Locations, payment terms, price rules

Developer

Pragma (formerly Logisy)

Apps in the dataset:
3
Address:
Sector 6, HSR Layout, Bangalore, KA, 560068, IN
Support email domain:
logisy.tech
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
  • Auto-login: Instant order tracking access post-purchase.
  • Multi-carrier: Unify tracking across diverse logistics partners.
  • Split shipment tracking: Visualize orders with multiple delivery legs.
  • Feedback collection: Gather Product reviews and NPS
  • Upsell promotions: Engage customers with tailored product recommendations.

Branded order tracking, auto-login, multi-carrier, split shipments, review collection & upsells.

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase.

It streamlines tracking across multiple carriers, reducing support calls and complaints, while collecting NPS scores, Product reviews and managing reattempts for failed deliveries.

This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales.

Questions and comments

Questions people ask about Order Tracking by Pragma, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

9 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.