Shopify app
NewBYG ‑ Post Purchase Survey AI
Post purchase, NPS & attribution surveys with AI insights
- Rating on Shopify
- 5.0(4)
- Reviews
- 4
- Developer
- Post Purchase Deals
- Launched
- April 18, 2022
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.78
category median 4.77
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 4
Starting price
$9.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 30 responses/month; Basic email support |
| Pro | $9.99/month | $95.90/year | 14 days | none stated | Free +; 1000 responses/month; Advance Post Purchase Surveys rules; Actionable Analysis; Priority support (Chat, Email) |
| Advanced | $29.99/month | $287.90/year | 14 days | none stated | Pro+; Unlimited responses; Klaviyo integration; AI powered analytcis; Priority support (Chat, Email, Slack) |
Rating distribution
4 ratings on the listing when last refreshed.
- 5 stars4(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 19, 2023Pilgrim IndiaIndia6 days using the app
"Great app. Loved it. The customer service is bang on. Sophia and Chris are always there to listen to feedback and fix the issues as ..."
Developer replied. Read on Shopify
5 starsMar 14, 2023hpcrystalUnited States14 days using the app
"Loved the app. Very helpful. Highly recommended. Super easy and quick setup. Fits my budget, and the support team is responsive and helpful too. Give ..."
Developer replied. Read on Shopify
5 starsFeb 20, 2023Chromatic PressIndiaAbout 22 hours using the app
"I just started using this app and it's awesome! Setting it up was super easy and I was able to create these cool upsell offers ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Checkout upsell
- Thank you page upsell
- Drag-and-drop editor
- Multi-language
- Custom rules
Offers and recommendations
- Product recommendations
Analytics
- Click-through rates
Form customization
- Conditional logic
- Custom styles
- Templates
- Multi-page
- Real-time editing
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- AI Analytics
- Conditional Logic Survey
- Customer Surveys
- Post Purchase Survey
Shopify surfaces: Checkout, Thank you page
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, all order history for the last 60 days, order edits
- Edit Online Store: Online Store script tags
- Edit other data: Price rules
Developer
Post Purchase Deals
- Apps in the dataset:
- 2
- Address:
- Prafulla Kanan, Kestopur, Kolkata, WB, 700101, IN
- Website:
- postpurchase.deals
- Support email domain:
- postpurchase.deals
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Sellify Post Purchase Upsell
5.0(26) · listed as similar by Shopify
Checkout Extensions
No ratings yet · listed as similar by Shopify
Thankify: Smart Thank You Page
5.0(1) · listed as similar by Shopify
FeedbackBuddy Purchase Surveys
4.5(2) · shares 53% of feature handles
OrderSurvey Post Purchase Poll
4.0(1) · shares 52% of feature handles
Apricot Post Purchase Survey
5.0(7) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Post purchase surveys on the thank you page that match your store design
- Ask "How did you hear about us?" and see LTV by marketing channel
- NPS and CSAT surveys with AI summaries of sentiment and top themes
- Target by product, order or customer data with conditional follow up questions
- Sync responses to Klaviyo, Shopify Flow and Google Sheets automatically
Post purchase surveys on the thank you page for attribution, NPS & LTV, with AI insights.
BYG helps Shopify stores learn where customers came from and why they buy. Add a post purchase survey to your thank you page, ask "How did you hear about us?" for attribution, and track NPS and customer satisfaction on every order. Show questions by product, order or customer data, with conditional logic for smart follow ups. AI summarizes answers into sentiment and top themes, and LTV reports show which channels bring your best buyers. Sync answers to Klaviyo, Shopify Flow and Google Sheets.
Questions and comments
Questions people ask about BYG ‑ Post Purchase Survey AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.