Shopify app
NewOrderSurvey Post Purchase Poll
Learn how customers found you with post-purchase surveys
- Rating on Shopify
- 4.0(1)
- Reviews
- 1
- Developer
- Vigilance
- Launched
- June 25, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.73
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$49/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 responses per rolling 30 days; Unlimited surveys; Thank you and Order status pages; Conditional follow-up questions; Survey targeting rules; 7 question types, including NPS |
| Pro | $49/month | not offered | 7 days | none stated | Everything in Free; Unlimited responses; CSV exports; Webhook alerts for low NPS answers; Priority support |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars1(100%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
4 starsSep 19, 2026Sera Benia VerlagGermanyAbout 23 hours using the app
"Simple and easy-to-use post-purchase survey app I tested OrderSurvey for a post-purchase attribution survey in our German Shopify store (“How did you hear about us?”). ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Embedded forms
- Templates
- Multi-page
- Real-time editing
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- Data export
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify POS, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers
- Edit customers: Customer data
Developer
Vigilance
- Apps in the dataset:
- 2
- Address:
- Austin, TX, US
- Website:
- ordersurvey.com
- Support email domain:
- ordersurvey.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Add survey blocks to Thank you and Order status pages without code.
- Ask how customers found you, collect feedback, and measure NPS.
- Choose from 7 question types and show follow-ups based on each answer.
- Choose first or repeat orders; filter by order value, products, or country.
- Review response trends in your dashboard and export answers to CSV on Pro.
Learn how customers found you with surveys on your Thank you and Order status pages.
Add post-purchase surveys to Shopify's Thank you and Order status pages. Learn how customers found you, collect checkout feedback, or measure NPS. Choose all orders, first orders, or repeat orders. First/repeat targeting on Order status requires the classification from the Thank you block. Use 7 question types and conditional follow-ups, then review answers in your dashboard. Add each block in Shopify's checkout editor, with no code required.
Questions and comments
Questions people ask about OrderSurvey Post Purchase Poll, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.