EcomAppReviews
Otter Loyalty & Rewards icon

Shopify app

Emerging

Otter Loyalty & Rewards

Loyalty program with points, rewards, referrals & VIP tiers

Rating on Shopify
4.6(22)
Reviews
22
Launched
July 12, 2021
Pricing
Free to install
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Loyalty and rewards

#84 of 446

See the ranked table

Rank in Discounts

#191 of 1142

See the ranked table

Bayesian rating

4.64

category median 4.73

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

9%

2 of 22

Starting price

$15/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter PlanFree to installnot offerednone100 orders/month included. $10 for every additional 100 ordersPoints; Referrals; VIP tiers; Membership; Bonus events; Custom loyalty page; Automated emails; All features are unlocked
Scaler Plan$15/monthnot offerednone300 orders/month included. $5 for every additional 100 ordersPoints expiration; Rewards expiration; Points on product page; Nudges & reminders; Integrations; Reports; Live chat; All features are unlocked

Rating distribution

22 ratings on the listing when last refreshed.

  • 5 stars20(91%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star2(9%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starOct 30, 2024Fashion Hub ClubCanada3 months using the app

    "Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I ..."

    Developer replied. Read on Shopify

  • 5 starsJul 3, 2024KKC Supply Co, LLCUnited StatesOver 1 year using the app

    "Edit: The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the ..."

    Read on Shopify

  • 5 starsJun 29, 2024My StoreIndia4 days using the app

    "Wow! I can't stop raving about the Super Rewards & Loyalty Shopify app! It's been a game-changer for our business. Not only does it work ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Program types

  • Reward programs
  • Memberships
  • VIP tiers
  • Referrals

Rewards you can offer

  • Points
  • Discounts
  • Coupons
  • Gift cards
  • Store credit
  • POS rewards
  • Shipping rates
  • Free shipping
  • Free products
  • Membership perks
  • Custom rewards

Discount types

  • Discount codes
  • Coupons
  • Flat discounts
  • Percentage discounts
  • Free shipping
  • Gifts
  • Rewards
  • Limited time offers
  • Custom discounts

Managing discounts

  • Custom code
  • Triggers and rules
  • Targeting
  • Segmentation

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, gift cards, Online Store, other data

  • Edit customers: Customer data
  • Edit products: Inventory, products, collections
  • Edit orders: All order history for the last 60 days, draft orders
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • Edit Online Store: Theme, Online Store pages, Online Store script tags
  • Edit other data: Price rules, publications of products on sales channels

Developer

Okapya Software Solutions Inc.

Apps in the dataset:
1
Address:
1200, boul. St-Martin O., suite 130, Laval, QC, H7S 2E4, CA
Support email domain:
otterloyalty.com
English support:
yes
Resources:
Privacy policy, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
  • +10 ways to earn (purchases, sign up, social media, product reviews, etc.)
  • +5 types of rewards (discounts, free product, free shipping, gift cards)
  • Referrals program with rewards for both
  • VIP program with rewards & custom perks
  • +10 languages (english, french, german, spanish, chinese & more)

Turn one-time shoppers into loyal customers with points, rewards, referrals, VIP tiers & more.

Otter Loyalty is a complete loyalty solution with points, rewards, referrals, VIP tiers, membership, and more. It’s built for merchants of all sizes to help drive repeat purchases, acquire new customers, and increase retention. Fully customizable to match your brand. Fully configurable to match your needs. Friendly support for everyone. (Formerly Super Rewards)

Questions and comments

Questions people ask about Otter Loyalty & Rewards, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

22 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.