EcomAppReviews

Shopify app

LeaderBuilt for Shopify

Joy Loyalty Program Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals

Rating on Shopify
4.9(1,791)
Reviews
1,791
Launched
June 28, 2021
Pricing
Free plan available. Free trial available.
Languages
English, Spanish, Italian, French, Japanese, German, Indonesian, Chinese (Simplified)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Loyalty and rewards

#7 of 139

See the ranked table

Rank in Discounts

#4 of 279

See the ranked table

Bayesian rating

4.89

category median 4.57

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

1%

23 of 1,791

Starting price

$29/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
StarterFreenot offerednonenone statedFlexible points & rewards program; Referral program with fraud prevention; Unified loyalty widget; On-brand loyalty design; Email reward notifications; 24/7 Live chat support; 250 monthly orders
Essential$29/monthnot offered14 days500 monthly orders, then +$15 per 100 ordersPoints for social engagement; Dedicated loyalty page; Point expiration rules; Potential points on product page; 30+ integrations (Klaviyo, Recharge,...); Shopify Flow automation (22+ triggers); Joy Loyalty AI copilot; Analytics & performance reports
Advanced$129/monthnot offered14 days2,000 monthly orders, then +$10 per 100 ordersVIP tiers + B2B/Wholesale tiers; Loyalty Rule Engine (custom earning); Bonus point campaign (x2, x3 multiplier); Redeem in cart drawer; Loyalty Hub (Shopify native UI); POS loyalty extension (in-store rewards); Apple & Google Wallet passes; Paid membership programs
Ultimate$499/monthnot offered30 days7,000 monthly orders, then +$5 per 100 ordersDynamic point expiration rules; Checkout UI loyalty extensions; Full Developer Toolkit + JS SDK; Unlimited integrations + REST API; White-glove onboarding; 24/7 priority support with SLA; On-demand development hours; Headless commerce (Hydrogen, Next.js)

Rating distribution

1,791 ratings on the listing at crawl time.

  • 5 stars1,701(95%)
  • 4 stars60(3%)
  • 3 stars7(0%)
  • 2 stars4(0%)
  • 1 star19(1%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 15, 2026PONGBOTHong Kong SAR21 days using the app

    "We’ve been using Joy Loyalty Program for our Shopify store and overall it has been a great experience. The app is easy to set up ..."

    Read on Shopify

  • 5 starsSep 15, 2026Keeper's Collective WebsiteUnited States6 months using the app

    "The app is incredibly easy to use, and the support team has been amazing. They went above and beyond to work with us despite time ..."

    Read on Shopify

  • 5 starsAug 15, 2026ElixirIndia14 days using the app

    "I started to use this app for my developing Shopify store. This is very easy to integrate with Shopify and also quite aesthetic to welcome ..."

    Developer replied. Read on Shopify

Screenshots

5 of 17 listing screenshots, composed as review cards. Captions are the developer's own.

  • Joy Loyalty Program Rewards Shopify app screenshot: Auto-reward Instagram mentions, comments, and story tags
    1 of 5: Auto-reward Instagram mentions, comments, and story tags
  • Joy Loyalty Program Rewards Shopify app screenshot: Paid membership feature for recurring revenue and auto-renewal
    2 of 5: Paid membership feature for recurring revenue and auto-renewal
  • Joy Loyalty Program Rewards Shopify app screenshot: Joy loyalty widget styled to match six different brands
    3 of 5: Joy loyalty widget styled to match six different brands
  • Joy Loyalty Program Rewards Shopify app screenshot: Branded loyalty cards for Apple Wallet and Google Wallet
    4 of 5: Branded loyalty cards for Apple Wallet and Google Wallet
  • Joy Loyalty Program Rewards Shopify app screenshot: Customizable loyalty rules engine with point multipliers
    5 of 5: Customizable loyalty rules engine with point multipliers

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Program types

  • Reward programs
  • Memberships
  • VIP tiers
  • Referrals
  • Subscriptions
  • Gift card programs
  • Cash back programs
  • Custom programs

Rewards you can offer

  • Points
  • Discounts
  • Coupons
  • Gifts
  • Gift cards
  • Cash back
  • Store credit
  • POS rewards
  • Shipping rates
  • Free shipping
  • Free products
  • Early access
  • Exclusive access
  • Membership perks
  • Badges
  • Custom rewards

Discount types

  • Discount codes
  • Coupons
  • Tiered pricing
  • Flat discounts
  • Percentage discounts
  • Bulk discounts
  • Free shipping
  • Shipping rates
  • Cart discounts
  • Checkout discounts
  • Gifts
  • Rewards
  • Limited time offers
  • Pop-ups
  • Banners
  • Custom discounts

Managing discounts

  • Import and export
  • Custom code
  • Campaigns
  • Triggers and rules
  • Discount stacking
  • Automations
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Analytics
  • APIs and webhooks

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, gift cards, store credit, store analytics, companies, Shopify Functions, Online Store, Shopify admin, other data

  • Edit customers: Customer data, browsing behavior
  • Edit products: Products, product listings, collections
  • Edit orders: Draft orders, all order history, returns
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • Edit store credit: Store credit accounts, store credit account transactions
  • Edit store analytics: Web pixels, reports
  • View companies: Companies
  • Edit Shopify Functions: Cart and checkout validations
  • Edit Online Store: Online Store pages, Online Store script tags, theme
  • Edit Shopify admin: Files
  • Edit other data: Price rules, publications of products on sales channels, Shopify Markets settings, translations, locations

Developer

Joy Loyalty Program & Rewards

Apps in the dataset:
1
Address:
Hanoi, VN
Website:
joy.so
Support email domain:
joy.so
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
  • Auto-reward Instagram comments, story mentions & DMs — no manual work
  • Free plan up to 250 orders/month. Points, referrals & unified widget preset
  • 30+ touchpoints: cart & checkout redemption, wallet passes, store credit, POS
  • Ask Joy anything with Claude, ChatGPT & Shopify Sidekick; rule engine, no code
  • 24/7 live chat & dedicated account manager. Widget in 8 languages + custom CSS

Maximize customer loyalty with flexible loyalty rewards, points, VIP tiers, referrals, and POS

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Questions and comments

Questions people ask about Joy Loyalty Program Rewards, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1,791 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.