Shopify app
NewOrderGuard – Protect & Claims
Add order protection at checkout. Handle claims easily.
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Storvia Apps
- Launched
- January 29, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.66
category median 4.67
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$9.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 protected orders/mo; Cart & checkout widgets; Claims management; Customer claims portal; Dashboard analytics; Live chat support |
| Starter | $9.99/month | not offered | none | none stated | 500 protected orders/mo; Cart & checkout widgets; Full claims workflow; Customer claims portal; Dashboard analytics; Live chat support |
| Growth | $29.99/month | not offered | none | none stated | 2,000 protected orders/mo; Cart & checkout widgets; Claims management; Customer claims portal; Dashboard analytics; Priority chat support |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 20, 2026Dillan vueUnited States6 days using the app
"Very impressed with the functionality and ease of use. It's a smart way to protect orders and build customer trust."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
Opt-in experience
- Auto opt-in
- Cart page
- Checkout
Claims management
- Auto-handling
- Claims portal
- Claims dashboard
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, Online Store, other data
- View customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, draft orders, returns
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit account transactions
- View Online Store: Theme
- Edit other data: Publications of products on sales channels
Developer
Storvia Apps
- Apps in the dataset:
- 2
- Address:
- Meknes, Meknes, 50000, MA
- Website:
- www.storvia.app
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Xcotton Post Purchase Guard
5.0(763) · listed as similar by Shopify
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
Solace Shipping Protection
No ratings yet · shares 75% of feature handles
Total Package Protection
No ratings yet · shares 70% of feature handles
Simply Shipping Protection
4.6(130) · shares 69% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- One-click shipping protection at checkout for customers.
- Self-service claims portal for lost, stolen, or damaged packages.
- Dashboard to track protected orders, claims, and revenue.
- Customizable cart widget and checkout extension.
- Intelligent, customizable dynamic pricing based on order value.
Protect orders from loss, theft & damage. Add shipping protection at checkout. Earn from protection
OrderGuard adds one-click shipping protection at checkout. When packages are lost, stolen, or damaged, customers file claims through a self-service portal for fast resolution, reducing support workload and building trust.
What sets OrderGuard apart is its intelligent, customizable dynamic pricing. Protection fees automatically adapt to cart value, and merchants can adjust base prices and percentages to fit their strategy, maximizing revenue while keeping pricing fair and optimized.
Questions and comments
Questions people ask about OrderGuard – Protect & Claims, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.