Shopify app
NewMadcrow: AI Chat & Support
Automate support and sales with an instant-setup AI assistant.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- 60min.app
- Launched
- May 19, 2026
- Pricing
- From $14.99/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$14.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $14.99/month | $179.80/year | none | none stated | Up to 500 chat sessions/month; Support for 100 products; 24/7 automated support; Instant Store-wide AI Sync |
| Pro | $49.99/month | $599.80/year | none | none stated | Up to 2000 chat sessions/month; Support for 500 products; Advanced Performance Analytics; 24/7 automated support; Instant Store-wide AI Sync |
| Plus | $149.99/month | $1799.80/year | none | none stated | Up to 5000 chat sessions/month; Unlimited product support; Full Analytics Dashboard; 24/7 automated support; Instant Store-wide AI Sync |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Agent analytics
- Customer insights
Customization
- Color and font
- Chat window
- Welcome messages
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store analytics, Shopify Payments, Shopify Functions, Online Store, custom data, Shopify admin, other services
- Edit customers: Customer data, customer tags
- Edit products: Inventory, product feeds, product listings, products, collections
- Edit orders: All order history for the last 60 days, assigned fulfillment, returns, shipping information, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- View store analytics: Analytics
- Edit Shopify Payments: Shopify Payments disputes
- Edit Shopify Functions: Cart transforms, cart and checkout validations
- Edit Online Store: Online Store page content on a path controlled by the app, checkout page, Online Store pages
- View custom data: Metaobjects
- Edit Shopify admin: Files, legal policies, privacy settings
- Edit other services: Sales channels, bulk operations
- Edit other data: Cart transforms, retail cash tracking sessions, discovery API, payment terms, price rules, resource feedbacks, translations, bundles, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans, Shop Pay Installments pricing API
Developer
60min.app
- Apps in the dataset:
- 2
- Address:
- Ernakulam, KL, IN
- Website:
- retail.madcrow.ai
- Support email domain:
- madcrow.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Vassoria Chat de Soporte
No ratings yet · shares 55% of feature handles
Doko AI ‑ AI Chatbots
5.0(2) · shares 50% of feature handles
NV Whats App Chat
5.0(1) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- 24/7 AI Sales Assistant : Provide instant answers to product questions
- Automatic No-Code Setup : Get up and running instantly with zero manual training
- Policy & FAQ Automation : Instantly resolve routine shipping queries
- Native Shopify Integration : An assistant that syncs with your products
Automate support and drive sales with an AI chatbot that handles inquiries 24/7 on your storefront.
Madcrow: AI Chat & Support acts as your native AI store assistant, managing customer interactions so you can focus on growth. The app automatically learns your store data to answer product inquiries, order status queries, and store policy questions in real time. Unlike traditional helpdesks, Madcrow requires no manual configuration or complex setup. It provides a seamless 24/7 support experience that helps reduce ticket volume and improves the customer shopping journey directly on your site.
Questions and comments
Questions people ask about Madcrow: AI Chat & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.