Shopify app
NewLanding Platform
Live chat, order tracking & store analytics in one app
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- PVTL Limited
- Launched
- July 28, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.61
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Activity tracking
- Event tracking
Marketing and sales
- Purchase tracking
Visuals and reports
- Analytics dashboard
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, store analytics
- View customers: Browsing behavior, customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
Developer
PVTL Limited
- Apps in the dataset:
- 2
- Address:
- Pivotal, Studio 3-4, Pivotal House, Norwich, BFP, NR1 3TB, GB
- Website:
- pivotal.digital
- Support email domain:
- pivotal.digital
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Microsoft Clarity: AI Insights
4.6(2,392) · listed as similar by Shopify
Parkour: Facebook Pixel & Feed
4.9(195) · listed as similar by Shopify
Triple Whale
4.1(93) · listed as similar by Shopify
ShopLore
No ratings yet · shares 75% of feature handles
StorePulse Monitor
5.0(2) · shares 67% of feature handles
Heartcoding Product Analytics
5.0(7) · shares 60% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- AI live chat that answers product questions from your catalog, day and night
- Self-serve order tracking in chat — cut "where's my order?" support tickets
- Every customer's Shopify orders and tracking, right on the support ticket
- Analytics: revenue, refunds, average order value and top products at a glance
- Connected CRM, email and SMS marketing and automations — one platform
AI live chat with self-serve order tracking, plus a clear view of your sales and refunds.
Landing Platform brings customer support and store insight into your Shopify admin.
Add an AI live-chat concierge that answers product questions and lets signed-in shoppers track their own orders and shipping — deflecting "where's my order?" tickets. Your team sees each customer's Shopify orders and tracking on every ticket.
Plus a clear dashboard of revenue, refunds, average order value and top products, and connected CRM, email/SMS marketing and automations.
Questions and comments
Questions people ask about Landing Platform, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.