Shopify app
NewJelonyx Returns & Exchanges
Preview-first returns portal with manual approval
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Jelonyx
- Launched
- June 5, 2026
- Pricing
- From $9/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.60
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $9/month | $90/year | 14 days | Monthly billing only: $0.50 per extra approved return after 30/month. | 30 live returns/month; Returns portal; Preview mode; Manual approval queue |
| Pro | $29/month | $290/year | 14 days | Monthly billing only: $0.50 per extra approved return after 120/month. | 120 live returns/month; Returns portal; Preview mode; Manual approval queue |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
- Exchanges
Return management
- Return portal
- Custom policies
- Non-returnable items
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, returns, order fulfillments
- Edit Online Store: Online Store page content on a path controlled by the app
Developer
Jelonyx
- Apps in the dataset:
- 2
- Address:
- 97 Contour Rd, Austral, NSW, 2179, AU
- Website:
- jelonyx.com
- Support email domain:
- jelonyx.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- Preview return rules against recent orders before opening requests
- Open a store-domain portal for customer return requests
- Approve, decline, and upload PDF labels from one claim queue
Preview return rules against real orders and manage returns manually to prevent surprise refunds.
Jelonyx Returns & Exchanges gives you full control over your return process to prevent surprise refunds. Test return rules against historical orders in Preview mode to verify policy logic before going live. Once active, customers request returns through a frictionless storefront page on your store domain. All requests enter a manual review queue, letting you approve or decline every return and manually upload custom PDF shipping labels.
Questions and comments
Questions people ask about Jelonyx Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.