Shopify app
NewShoplabs: AI Calling Assistant
AI voice agent for 24/7 customer support & cart recovery
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Shoplabs AI
- Launched
- January 5, 2026
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.68
category median 4.67
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Usage charges | not listed |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJan 15, 2026Emma Sleep IndiaIndia1 minute using the app
"Their Voice AI agent is very good at addressing the customer’s concerns about mattress type, delivery dates, returns and exchange policy and trial period. The ..."
5 starsJan 9, 2026FUELLIndia33 minutes using the app
"We found it a great tool to automate our abandonment cart reach out. For a new brand, drop-offs can happen due to many reasons & ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Email reminders
- SMS notifications
- Discount offers
- Conversion tracking
- Automated workflows
Display options
- Triggers
- Templates
- Behavior tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, discounts, Online Store, Shopify admin
- View customers: Customer data
- View products: Product listings, products, collections
- View orders: All order history for the last 60 days
- View discounts: Discount codes and promotions
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
- View other data: Product and variant inventory, product tags
Developer
Shoplabs AI
- Apps in the dataset:
- 1
- Address:
- HSR Layout, Karnataka, Bengaluru, KA, 560102, IN
- Website:
- shoplabs.ai
- Support email domain:
- shoplabs.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
- Outbound cart recovery calls and instant callbacks that bring shoppers back
- 24/7 inbound support: order tracking, returns, deep product Q&A, store locator
- Speaks 15+ languages: English, Spanish, French, Hindi, Bangla and more.
- Analytics dashboard: revenue attribution, call transcripts, and logs
Not just an FAQ bot. An AI voice agent that resolves abandoned cart & support calls, 24/7.
Shoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context.
Questions and comments
Questions people ask about Shoplabs: AI Calling Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.