EcomAppReviews

Shopify app

Established

Hotjar Install

Truly understand how your visitors interact on your site.

Rating on Shopify
4.3(91)
Reviews
91
Developer
Dualsided
Launched
July 20, 2018
Pricing
From $0.99/month. Free trial available.
Languages
English, Spanish, French, German, Japanese, Chinese (Simplified), Dutch, Italian, Portuguese (Brazil)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Analytics

#5 of 108

See the ranked table

Bayesian rating

4.26

category median 4.18

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

13%

12 of 91

Starting price

$0.99/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
BASIC$0.99/monthnot offered7 daysnone statedEasily integrate Hotjar. No coding.; Install site-wide or on specific pages.
PRO$2.99/monthnot offered7 daysnone statedAll the base features; Product & Cart Event Tracking; Customer Identity Tracking

Rating distribution

91 ratings on the listing at crawl time.

  • 5 stars66(73%)
  • 4 stars10(11%)
  • 3 stars3(3%)
  • 2 stars3(3%)
  • 1 star9(10%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 9, 2026Season 7 BoutiqueUnited States3 days using the app

    "So far so good but just getting it installed on my website"

    Read on Shopify

  • 1 starMay 18, 2026RebellySweden4 months using the app

    "Be careful with this app. Charged me for months without sending emails - and without showing it in shopify. Lost over 500€ - without even ..."

    Developer replied. Read on Shopify

  • 1 starApr 27, 2026NUMBUnited States10 days using the app

    "impossible to figure out how to cancel and unsubscribe from payments"

    Developer replied. Read on Shopify

Screenshots

5 of 5 listing screenshots, composed as review cards. Captions are the developer's own.

  • Hotjar Install Shopify app screenshot: Hotjar easy install
    1 of 5: Hotjar easy install
  • Hotjar Install Shopify app screenshot: Paste your tracking code from Hotjar.com
    2 of 5: Paste your tracking code from Hotjar.com
  • Hotjar Install Shopify app screenshot: You control where Hotjar tracks on your site.
    3 of 5: You control where Hotjar tracks on your site.
  • Hotjar Install Shopify app screenshot: Advanced Event Tracking
    4 of 5: Advanced Event Tracking
  • Hotjar Install Shopify app screenshot: Hotjar automatically loads with no development.
    5 of 5: Hotjar automatically loads with no development.

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Customer behavior

  • Activity tracking

Marketing and sales

  • Funnel analysis

Visuals and reports

  • Heatmaps
  • Analytics dashboard
  • Benchmarking

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • Hotjar

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, store analytics, Online Store

  • View customers: Browsing behavior
  • Edit store analytics: Web pixels
  • Edit Online Store: Theme, Online Store script tags

Developer

Dualsided

Apps in the dataset:
1
Address:
1611-A S. Melrose Dr., #156, Vista, CA, 92081, US
Support email domain:
dualsided.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
  • Easy implementation with NO development required.
  • No theme editing. Works on all themes.
  • Always on and tracking within minimal code.
  • Track Enhanced E-commerce events.

Hotjar’s visual insights tell you how users behave so you can make the changes that matter.

We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme.

To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

91 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.