Shopify app
NewGuardly
Detect return fraud & policy abuse with AI
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Shopitale
- Launched
- May 29, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.78
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | One free security audit per month; Up to 250 customers analyzed; Plain-language AI summaries |
| Guard | $29/month | not offered | 7 days | none stated | Everything in Free; Up to 5000 cutomers; Daily Audits; Enforcement Rules Engine; Block - Auto Deny Returns |
| Pro | $79/month | not offered | none | none stated | Everything in Guard; Up to 25 000 Customers; Claude actions plus draft messages; Claude return photo analysis; Auto decline; Claude confirmed |
| Scale | $199/month | not offered | none | none stated | Everything in pro; Unlimited Customers; Custom Enforcement threshholds |
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- View customers: Customer data
- Edit orders: All order history for the last 60 days, returns
Developer
Shopitale
- Apps in the dataset:
- 2
- Address:
- Diana as Bl 47 VH J AP 105, 105, Sofia, 1172, BG
- Website:
- guardly-zu4a.onrender.com
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Audit of your abuse rate, dollar exposure, and repeat-abuser breakdown
- AI risk score per customer: serial returns, INR claims, refund velocity
- Enforcement rules: require evidence, restrict refunds, or flag for review
Guardly scores every customer for return abuse — serial returns, refund velocity, and more.
Guardly is AI return-abuse protection for Shopify. It reads your order and refund history and scores every customer for abuse risk — serial returners, "item not received" claims, refund velocity, refund-to-original patterns, and total dollars at risk. Start with an audit showing your abuse rate, the dollars exposed, and the customers behind it. Then turn on enforcement rules to require photo evidence, restrict refunds to store credit, or flag repeat abusers for review.
Questions and comments
Questions people ask about Guardly, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.