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Shopify app

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Dotdigital Personalization

Personalize customer experiences with ease

Rating on Shopify
No ratings yet
Reviews
0
Launched
March 15, 2019
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#22 of 32

See the ranked table

Rank in Email marketing

#37 of 53

See the ranked table

Bayesian rating

n/a

category median 4.58

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD.

Pricing is set outside Shopify: External charges may be billed by Fresh Relevance separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneDotdigital Personalization required. Pricing is based on the selected modules and website average monthly page views.not listed

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Email reminders
  • Exit pop-ups
  • Personalized campaigns
  • SMS notifications
  • Multi-channel messaging
  • Cross-device carts
  • Opt-in pop-ups
  • Time-limited offers
  • Automated workflows

Display options

  • Custom branding
  • Pop-up builder
  • Triggers
  • Templates
  • Multi-language
  • A/B testing
  • Targeting rules
  • Behavior tracking

Campaign types

  • Email campaigns
  • SMS campaigns
  • Forms
  • Discounts
  • Rewards
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Product reviews
  • Custom campaigns

Managing campaigns

  • Triggers and rules
  • Automations
  • Analytics
  • A/B testing

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • Acoustic
  • Dotdigital
  • Klarna
  • Oracle Marketing Cloud
  • Salesforce Marketing Cloud
  • Trustpilot

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Fresh Relevance

Apps in the dataset:
1
Address:
5 Benham Road, Southampton, ENG, SO16 7QJ, GB
Support email domain:
freshrelevance.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 43 words.Show
  • Reduce bounce rate with web & app content that’s tailored to each shopper
  • Send automated emails and SMS triggered by the shopper’s behavior
  • Increase revenue with product recommendations based on the shopper’s intests
  • Drive conversions and engagement through social proof tactics
  • Connect siloed data across your martech stack for rich customer profiles

Deliver personalized experiences that wow your audience across the entire customer journey

Dotdigital’s personalization platform puts zero-party data to work and lets marketers personalize the entire customer journey. Delivering truly relevant customer experiences, increased engagement, added urgency where needed and improved conversion results.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.