Shopify app
EstablishedKlax Follow‑Up Email Marketing
Boost sales and engagement in 1-click with automated emails
- Rating on Shopify
- 4.8(81)
- Reviews
- 81
- Developer
- Klax Holdings LLC
- Launched
- July 7, 2015
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.67
category median 4.53
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
4%
3 of 81
Starting price
$9/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Send up to 500 emails per month; All 10 campaign types; Advanced targeting filters; No Follow Up Email branding |
| Pro 1000 | $9/month | not offered | none | none stated | Send up to 1,000 emails per month; All 10 campaign types; Advanced targeting filters; No Follow Up Email branding |
| Pro 3000 | $19/month | not offered | none | none stated | Send up to 3,000 emails per month; All 10 campaign types; Advanced targeting filters; No Follow Up Email branding |
| Pro 5000 | $29/month | not offered | none | none stated | Send up to 5,000 emails per month; All 10 campaign types; Advanced targeting filters; No Follow Up Email branding |
Rating distribution
81 ratings on the listing when last refreshed.
- 5 stars75(93%)
- 4 stars3(4%)
- 3 stars0(0%)
- 2 stars1(1%)
- 1 star2(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starAug 12, 2024FactoryPureUnited StatesAbout 5 years using the app
"This app breaks down fairly often without warning and just doesn't send emails. Ive been reaching out to support (in china) for weeks now with ..."
1 starJul 29, 202420 Buck SpinUnited StatesAbout 5 years using the app
"2024 Update: APP HAS BEEN ABANDONED BY DEVELOPER. DO NOT SIGN UP. Unfortunately 5 years after my initial review this app seems to be faltering. ..."
5 starsMar 1, 2021MNR Goat Bubbles LLCUnited States36 minutes using the app
"So far it's everything I've been looking for in customer retention emails! This is a simple set up and I can request reviews, send thank ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Campaign types
- Email campaigns
- Newsletters
- Pop-ups
- Forms
- Landing pages
- Discounts
- Rewards
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Exit intent
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Drip campaigns
- Subscriptions
- Surveys
- Custom campaigns
Managing campaigns
- Custom code
- Custom fonts
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Klax Holdings LLC
- Apps in the dataset:
- 1
- Address:
- 110 Hamilton Ave, 110A, Columbus, OH, 43203, US
- Website:
- www.followupemailapp.com
- Support email domain:
- followupemailapp.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 55 words.Show
- Filter by country, order value, customer tags, products, and lifetime spend
- 10 campaign types activate automatically based on your Shopify order events
- Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
- Responsive support. We'll help you get campaigns set up and running
- Use our email templates, customize them visually, or write your own HTML
Send automated follow-up emails to customers at exactly the right moment
Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically.
Questions and comments
Questions people ask about Klax Follow‑Up Email Marketing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
81 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.