Shopify app
NewDisputeNinja
We help you win chargebacks
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- DisputeNinja
- Launched
- September 9, 2024
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.46
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | We charge 10% of recovered revenue | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
- Payments
- Delivery
Prevention tools
- Automated workflows
Alerts and analytics
- Chargeback analytics
- Risk reports
Automation tasks
- Fraud detection
Customization
- APIs
- Auto-sync data
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, marketing, store analytics, Shopify Payments, Shopify Functions, Online Store, custom data, Shopify admin, other data
- View customers: Browsing behavior, merge customers, customer data
- View products: Inventory, product listings, products, collections
- View orders: Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
- View discounts: Discount codes and promotions
- View gift cards: Gift cards
- View store credit: Store credit account transactions, store credit accounts
- View marketing: Marketing events
- View store analytics: Reports
- Edit Shopify Payments: Shopify Payments disputes, Shopify Payments payouts, Shopify Payments dispute evidences, Shopify Payments dispute file uploads
- View Shopify Functions: Cart transforms, delivery customizations, cart and checkout validations
- View Online Store: Checkout page, Online Store pages, Online Store script tags, theme
- View custom data: Metaobject definitions, metaobjects
- Edit Shopify admin: Files, legal policies, privacy settings
- View other data: Checkout branding settings, locales, locations, Shopify Markets settings, payment terms, price rules, publications of products on sales channels, purchase options, resource feedbacks, translations
Developer
DisputeNinja
- Apps in the dataset:
- 1
- Address:
- San Francisco, CA, US
- Website:
- not stated
- Support email domain:
- disputeninja.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Disputifier: Smart Chargebacks
4.7(131) · listed as similar by Shopify
Chargeflow Prevent Chargebacks
4.5(428) · listed as similar by Shopify
FraudBlock Fraud Prevention
4.3(29) · listed as similar by Shopify
Guardian Commerce Recovery
No ratings yet · shares 46% of feature handles
Chargeback Dispute Specialist
5.0(19) · shares 45% of feature handles
DisputePack: Fight Chargebacks
No ratings yet · shares 36% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 55 words.Show
- Step 1: Send us evidence, via our APIs and integrations.
- Step 2: We'll write compelling chargeback rebuttals and submit for you.
- Step 3: Win, or keep your money.
Outsource your chargeback responses to save time and win more
Chargebacks are time-consuming and demoralizing when you lose. At DisputeNinja, we have significant experience in handling chargebacks and know how to win. Send us your evidence via APIs and integrations, and let our team of experts manage the drafting and submission of a winning response.
Questions and comments
Questions people ask about DisputeNinja, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.