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Chargeflow Prevent Chargebacks

Name: Chargeflow Prevent Chargebacks
Rating: 4.5 (428 reviews)
Author: Chargeflow, Inc.

Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate

Rating on Shopify: 4.5(428)
Reviews: 428
Developer: Chargeflow, Inc.
Launched: June 14, 2021
Pricing: Free to install. Additional charges may apply.
Languages: English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Fraud

#5 of 57

See the ranked table

Rank in Workflow automation

#4 of 158

See the ranked table

Bayesian rating

4.46

category median 4.08

Reviews in the last 180 days

from the 3 reviews on the listing page

1 and 2 star share

32 of 428

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

Plan	Price	Billed yearly	Trial	Usage fee	Included
Free	Free to install	not offered	none	Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.10/order. Alerts: pay per prevented chargeback.	Fully automated chargeback recovery; Only pay on successful recoveries; Best-in-class, 24/7 customer service; Multi-shop and processor support; Works with all payment providers; Win rates up to 4x higher; Instant setup, no integration needed; Enterprise-grade security (SOC 2 & GDPR)

Rating distribution

428 ratings on the listing at crawl time.

5 stars390(91%)
4 stars5(1%)
3 stars1(0%)
2 stars3(1%)
1 star29(7%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

1 starOct 16, 2026M-Shape BeautyUnited StatesOver 2 years using the app
"Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with ..."
Developer replied. Read on Shopify
1 starOct 16, 2026MonelliesCanadaOver 1 year using the app
"Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app. Despite this, a customer support ..."
Developer replied. Read on Shopify
1 starOct 15, 2026xLuminaAustriaAlmost 2 years using the app
"Decent support, but this app only lost disputes+ they charged me for disputes I won by myself or disputes that weren't even for the store ..."
Developer replied. Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

1 of 5: Prevent, Alert, and Automate your chargeback management
2 of 5: Chargeflow Prevent: Prevent friendly fraud and abusive customers
3 of 5: Chargeflow Automation: Science-based chargeback evidence
4 of 5: Chargeflow Alerts: Prevent up to 90% of incoming chargebacks
5 of 5: Chargeflow Insights: Unified chargeback analytics

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Fraud types

Bots
Chargebacks
Fake accounts
Payments
Phishing
Gift card abuse
Delivery

Prevention tools

Order validation
Order hold
Auto-cancel
Custom rules
Blocklists
Identity verification
AI-powered detection
Fraud filters
Automated workflows

Alerts and analytics

High-risk alerts
Chargeback alerts
Suspicious activity
Custom alerts
Fraud notifications
Chargeback analytics
Risk reports
App notifications
Email notifications

Automation tasks

Customer segments
Customer tags
Fraud detection
Order tags
Payment status
Time-based
Order processing

Customization

APIs
Conditional logic
Custom triggers
Templates
Auto-sync data
Custom workflows
Multi-store

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Braintree Payments
Gorgias Zendesk Reamaze
Klarna Affirm AfterPay
PayPal Stripe
Recharge Bold Subscriptions
SEON Fraud Protection

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Chargeflow, Inc.

Apps in the dataset:: 1
Address:: 251 Little Falls Drive, Wilmington, DE, 19808, US
Website:: www.chargeflow.io
Support email domain:: chargeflow.io
English support:: yes
Resources:: Privacy policy, FAQ, Tutorial, App Documentation, changelog

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show

Recover chargebacks on autopilot with AI that auto-submits winning evidence
Prevent friendly fraud with a network of 20,000+ merchants
Deflect disputes in real time with Verifi & Ethoca alerts
Win more disputes with AI built on millions of data points
Manage prevention, recovery & analytics in one dashboard

Stop chargebacks before they happen — and win back the ones that do, automatically.

Chargebacks drain revenue and waste hours you don't have. Chargeflow is the fully automated platform that fights them end to end - preventing friendly fraud before it hits, deflecting disputes in real time, and recovering lost revenue with AI-built evidence. Scale your store without scaling your dispute workload. Trusted by 20,000+ of the world's leading ecommerce brands, with win rates powered by millions of data points.

Questions and comments

Questions people ask about Chargeflow Prevent Chargebacks, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

428 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.