Shopify app
EmergingBuilt for ShopifyChargePay‑Chargeback AI Agent
Automate dispute responses and recover your chargeback losses
- Rating on Shopify
- 4.5(27)
- Reviews
- 27
- Developer
- ChargePay
- Launched
- April 16, 2020
- Pricing
- From $19.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.50
category median 4.46
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
11%
3 of 27
Starting price
$19.99/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $19.99/month | $191.90/year | 7 days | $29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled. | For stores on Shopify Basic plan; Unlimited chargebacks; Agentic AI model; Fully-automated chargeback recovery |
| Grow | $39.99/month | $383.90/year | 7 days | $29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled. | For stores on Shopify Grow plan; Unlimited chargebacks; Agentic AI model; Fully-automated chargeback recovery |
| Advanced | $79.99/month | $767.90/year | 7 days | $29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled. | For stores on Shopify Advanced plan; Unlimited chargebacks; Agentic AI model; Fully-automated chargeback recovery |
| Plus | $99.99/month | $959.90/year | 7 days | $29 per Ethoca alert; $19 per RDR or CDRN alert when alerts are enabled. | For stores on Shopify Plus plan; Unlimited chargebacks; Agentic AI model; Fully-automated chargeback recovery |
Rating distribution
27 ratings on the listing when last refreshed.
- 5 stars24(89%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(4%)
- 1 star2(7%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starSep 18, 2026Norcal DynamicsUnited StatesAlmost 2 years using the app
"App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system ..."
5 starsJul 21, 2026ELEANOR & VIVIENNEUnited States3 months using the app
"good app"
5 starsApr 9, 2026DesireList ™United States1 day using the app
"ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Chargebacks and Disputes Made Easy - Charge Pay Chargeback AI 
2 of 5: Stop chargebacks from hurting revenue, block disputes early 
3 of 5: Improve Chargeback win rate with ChargePay AI automation agents 
4 of 5: Chargeback evidence never looked this good. Win more chargebacks 
5 of 5: PayPal, Stripe and Other payment processors for high win rate
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Bots
- Chargebacks
- Fake accounts
- Payments
- Delivery
Prevention tools
- Order validation
- Order hold
- Identity verification
- Fraud insurance
- Bot detection
- AI-powered detection
- Fraud filters
- Automated workflows
Alerts and analytics
- High-risk alerts
- Chargeback alerts
- Suspicious activity
- Custom alerts
- Fraud notifications
- Chargeback analytics
- Risk reports
- App notifications
- Email notifications
Automation tasks
- Fraud detection
Customization
- Custom workflows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Braintree chargebee
- intercom Zendesk Reamaze
- Klarna Affirm AfterPay
- PayPal Stripe 6 apps
- Recharge Bold Subscriptions
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store analytics, Shopify Payments
- Edit customers: Customer data
- View products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history
- Edit store analytics: Reports
- Edit Shopify Payments: Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes
Developer
ChargePay
- Apps in the dataset:
- 1
- Address:
- Lewes, DE, US
- Website:
- chargepay.ai
- Support email domain:
- chargepay.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Disputifier: Smart Chargebacks
4.7(131) · listed as similar by Shopify
Chargeflow Prevent Chargebacks
4.5(428) · listed as similar by Shopify
FraudBlock Fraud Prevention
4.3(29) · listed as similar by Shopify
VerifyLive
No ratings yet · shares 81% of feature handles
Chargeback Prevention — Aurai
No ratings yet · shares 72% of feature handles
DisputeShield Fraud Prevention
No ratings yet · shares 71% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Recover chargeback revenue with AI automatically building evidence reason code
- Block risky orders to prevent chargebacks using AI identity and order validation
- Send AI responses with order records and receipts to contest chargebacks
- Track dispute status and send chargeback alerts before reply deadlines via email
- Show chargeback analytics and case history to spot dispute trends and costs
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses.
When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal
Questions and comments
Questions people ask about ChargePay‑Chargeback AI Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
27 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.