Shopify app
EmergingDelighted Post‑Delivery Survey
Get post-delivery NPS feedback to improve customer experiences
- Rating on Shopify
- 4.8(6)
- Reviews
- 6
- Developer
- Delighted, LLC
- Launched
- October 31, 2014
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.80
category median 4.80
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$249/month
band: $100 to $299 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Delighted, LLC separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Starter | Free | not offered | none | none stated | 50 responses/ month; 1 user; 1 Templates Project; Unlimited Surveys; 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias) |
| Premium | $249/month | $2688/year | 7 days | none stated | 500 responses/ month; 10 users; Unlimited Templates; Unlimited Surveys; Premium Integrations (Salesforce, Segment, Hubspot, Gladly) |
| Premium Plus | $499/month | $5388/year | 7 days | none stated | 1,000 responses/ month; 20 users; Unlimited Templates; Unlimited Surveys; Premium Integrations (Salesforce, Segment, Hubspot, Gladly) |
Rating distribution
6 ratings on the listing at crawl time.
- 5 stars5(83%)
- 4 stars1(17%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
4 starsJul 3, 2024Skeletunes RecordsUnited States9 months using the app
"Delighted works great, but I want to be able to share the feedback from the surveys live on the site."
Developer replied. Read on Shopify
5 starsNov 6, 2023ThesisUnited States4 months using the app
"We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart ..."
Developer replied. Read on Shopify
5 starsFeb 9, 2015symbolikaSpainAbout 1 month using the app
"Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get ..."
Developer replied. Read on Shopify
Screenshots
3 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 3: Delighted Dashboard 
2 of 3: Delighted Trends 
3 of 3: Delighted Survey Customization
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Templates
- Multi-language
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
Submission management
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Delighted, LLC
- Apps in the dataset:
- 1
- Address:
- 2443 Ash Street. Suite J, Palo Alto, CA, 94306, US
- Support email domain:
- delighted.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Powerful Contact Form Builder
On Shopify, not yet in the dataset · listed as similar by Shopify
Hulk Contact Form Builder
On Shopify, not yet in the dataset · listed as similar by Shopify
Zigpoll Customer Surveys
On Shopify, not yet in the dataset · listed as similar by Shopify
easy Google Customer Reviews
4.6(25) · shares 15% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Works with Shopify POS to capture feedback for customers buying in stores!
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.