Shopify app
EmergingCustomers.ai Visitor ID
Identify and track anonymous website visitors
- Rating on Shopify
- 1.6(5)
- Reviews
- 5
- Developer
- CustomersAI
- Launched
- August 8, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.15
category median 4.49
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
80%
4 of 5
Starting price
$199/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free | not offered | none | none stated | 14 Days Free; 500 Contacts Free; Access to the entire platform |
| Starter | $199/month | not offered | 14 days | none stated | .23 per contact captured; X-Ray Pixel; Advanced CRM connections; Suppression lists |
| Pro | $399/month | not offered | 14 days | none stated | .18 per contact captured; X-Ray Pixel; Advanced CRM connections; Suppression lists |
| Advanced | $799/month | not offered | 14 days | none stated | .13 per contact captured; X-Ray Pixel; Advanced CRM connections; Suppression lists; Customer Success Manager; Super capture Pixel |
Rating distribution
5 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars1(20%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star4(80%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJul 8, 2026Muslim PlannerUnited States7 months using the app
"Stay away from this app! they will steal your money, deny that they even charged you, run around in circles and then finally admit that ..."
4 starsOct 2, 2025ElfbeadsUnited States13 days using the app
"I had a hard time setting things up at first and was honestly pretty frustrated. Support didn’t go great in the beginning. But then Yonan ..."
1 starApr 1, 2025Winslet's Sewing PatternsUnited States1 day using the app
"The worst customer support. Did not help with onboarding and kept blaming shopify. Lost $99 to this app"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Campaign types
- Email campaigns
- Push notifications
- Social media
- Newsletters
- Forms
- Landing pages
- Discounts
- Rewards
- Cart emails
- Checkout emails
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Win-back emails
- Drip campaigns
Managing campaigns
- AI generation
- Bulk editing
- Import and export
- Email capture list
- Automations
- Targeting
- Segmentation
- Tagging
- Tracking
- Reporting
- Analytics
- APIs and webhooks
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
CustomersAI
- Apps in the dataset:
- 2
- Address:
- Boston, MA, US
- Website:
- not stated
- Support email domain:
- customers.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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LunaMail Email Marketing
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Get real-time enriched contact data about your anonymous website visitors
- Capture form abandons without pop-ups
- Quickly expand ad retargeting audiences and improve Meta performance
- Grow your email lists and convert shoppers fast
- Track the customer journey including website visits, email sends, opens & more
Identify names and emails of your anonymous website visitors for email and Meta ads retargeting
Turn engaged anonymous website visitors into leads with the Customers.ai Website Visitor ID X-Ray Pixel. Get names, emails, demographics, customer journey data, and referral information — instantly - with no forms or pop-ups. Expand your email list with people who’ve visited your site and are in-market for what you’re selling. Grow your ad retargeting and lookalike audiences with high-intent shoppers to levels not seen before iOS 14 and the cookie-apocalypse.
Questions and comments
Questions people ask about Customers.ai Visitor ID, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.