Shopify app
NewChurnEx: AI Customer Retention
Detect at-risk customers and win them back with 1-click emails
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- ChurnEx
- Launched
- June 15, 2026
- Pricing
- From $49/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.53
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $49/month | not offered | 14 days | none stated | Real-time churn detection; AI retention analysis; Win-back email generator; Revenue recovered dashboard; Brand voice customization; Email support; Up to 500 customers tracked |
| Growth | $79/month | not offered | 14 days | none stated | Everything in Starter; Up to 2,000 customers tracked; Bulk CSV customer export; Email support |
| Pro | $149/month | not offered | 14 days | none stated | Everything in Growth; Unlimited customers tracked; Priority support (24hr response) |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Activity tracking
- Segmentation
- Lifetime value (LTV)
Marketing and sales
- AI insights
- Purchase tracking
Visuals and reports
- Analytics dashboard
- Data export
- Historical analysis
- Notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders
- View customers: Customer data
- View orders: All order history for the last 60 days
Developer
ChurnEx
- Apps in the dataset:
- 1
- Address:
- Flint, MI, US
- Website:
- not stated
- Support email domain:
- churnex.app
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- AI risk scoring identifies at-risk customers before they stop buying
- Personalized win-back emails generated in one click per customer
- Revenue recovered dashboard tracks your return on investment
- Brand voice customization makes emails sound like your team
- Automatic customer segmentation by order history and spending
AI detects at-risk customers before they leave — win them back with personalized emails in 1 click.
ChurnEx monitors every customer's order patterns and flags who is at risk of never returning. When a customer shows signs of disengaging, ChurnEx generates a personalized win-back email written in your brand's voice — ready to send in one click. Track recovered revenue directly in your dashboard to see your return on investment over time.
Questions and comments
Questions people ask about ChurnEx: AI Customer Retention, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.