Shopify app
EstablishedChaty Chat Buttons & WhatsApp
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
- Rating on Shopify
- 4.9(318)
- Reviews
- 318
- Developer
- Premio
- Launched
- November 19, 2019
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.78
category median 4.06
Reviews in the last 180 days
72
from 318 collected reviews
1 and 2 star share
2%
5 of 318
Starting price
$15/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 500 Visitors/month; Unlimited chat channels; WhatsApp chat pop up; Chat widget customization; Chat channels customization; Triggers for the chat icon; Attention effects for the chat icon; Custom location for the chat icon |
| Basic | $15/month | $150/year | none | none stated | 10,000 Visitors/mo; Agents Pop Up; Chat View Pop Up; WhatsApp Chat Customization; Page targeting for the chat icon; Schedule the appearance of the chat icon; Country targeting for the chat icon; WhatsApp chat merge tags |
| Pro | $39/month | $390/year | none | none stated | 50,000 Visitors/mo; Agents Pop Up; Chat View Pop Up; WhatsApp Chat Customization; Page targeting for the chat icon; Schedule the appearance of the chat icon; Country targeting for the chat icon; WhatsApp chat merge tags |
| Growth | $79/month | $790/year | none | Bigger plans for stores with more than 150,000 visitors per month are available | 150,000 Visitors/mo; Agents Pop Up; Chat View Pop Up; WhatsApp Chat Customization; Page targeting for the chat icon; Schedule the appearance of the chat icon; Country targeting for the chat icon; WhatsApp chat merge tags |
Rating distribution
318 ratings on the listing at crawl time.
- 5 stars307(97%)
- 4 stars6(2%)
- 3 stars0(0%)
- 2 stars1(0%)
- 1 star4(1%)
Review collection
What the site has collected for this app, so every number below can be checked against its window.
- Collected: 318 of 318 reviews (100% coverage)
- Window: Nov 20, 2019 to Oct 8, 2026
- Replied by the developer: 40 of 318 collected
- Collected on Oct 15, 2026
Latest reviews
The 10 most recent of 318 collected reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 8, 2026PACKROVEChina3 months using the app
"Chaty is easy to use and makes it simple for customers to contact us directly through WhatsApp. The widget works well on our Shopify store ..."
Developer replied. Read on Shopify
5 starsOct 7, 2026ENTUSITIOColombia25 minutes using the app
"Muy facil de instalar"
Developer replied. Read on Shopify
5 starsOct 5, 2026LumeraMalaysia6 months using the app
"good"
Developer replied. Read on Shopify
5 starsSep 29, 2026NeednestAustralia43 minutes using the app
"Excellent"
Developer replied. Read on Shopify
5 starsSep 26, 2026Art Deco CrystalsChina10 days using the app
"Really helpful and very responsive team. I'm glad that they developed this app."
Developer replied. Read on Shopify
5 starsSep 26, 2026aerii.myMalaysia19 minutes using the app
"Good app, straight to the point"
Developer replied. Read on Shopify
5 starsSep 15, 2026Luxe Party NYCUnited States1 day using the app
"simple"
Developer replied. Read on Shopify
5 starsSep 4, 2026SAADFrance3 months using the app
"wonderful app and client service ! highly recommend"
Developer replied. Read on Shopify
4 starsAug 17, 2026Sandringham MobilityUnited Kingdom4 months using the app
"Customer service from Chaty has been absolutely amazing! Very helpful and make sure I have everything I need. We have WhatsApp, Email and Phone on ..."
Developer replied. Read on Shopify
5 starsAug 14, 2026dexobiIsrael10 days using the app
"Very kind service and answers immediately. The app works great, easy interface, 5 stars indeed!"
Screenshots
5 of 13 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Add WhatsApp, Facebook Messenger, Line & 20+ chat buttons 
2 of 5: Add as many chat channels as you want to your chat widget 
3 of 5: Create a WhatsApp pop up & chat with your visitors on WhatsApp 
4 of 5: Choose from a variety of click to chat channels (Whatsapp &more) 
5 of 5: Get stats for your chat widgets: WhatsApp, Messenger &more
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
- Animations
- Backgrounds
- Borders
- Colors
- Custom text
- Fonts
- Styling
- Size
- Tooltips
- Mobile responsive
- Scheduling
Icon types
- Custom
- Sale banners
- Social media
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShopWa : WhatsApp Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
FAST Whatsapp: Chat & Leads
On Shopify, not yet in the dataset · listed as similar by Shopify
Ex Chat & Order On Whatsapp
On Shopify, not yet in the dataset · listed as similar by Shopify
SEOWILL ‑ Trust Badges & Icon
4.9(695) · shares 41% of feature handles
Elegantsy Product labels
4.7(48) · shares 41% of feature handles
ShopClimb ‑ Trust Badges
4.8(149) · shares 32% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button.
Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
318 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.