Shopify app
EmergingRetain AI: Winback emails
Send AI-generated customer retention emails with no work.
- Rating on Shopify
- 3.9(17)
- Reviews
- 17
- Developer
- Chatdesk Inc DBA Remarkable AI
- Launched
- June 17, 2020
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.31
category median 4.53
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
6%
1 of 17
Starting price
Free plan
band: Free
Rating distribution
17 ratings on the listing when last refreshed.
- 5 stars16(94%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(6%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJun 5, 2026Talis UsUnited StatesAbout 22 hours using the app
"I’m seeing multiple errors. I contacted support but haven’t received a response"
5 starsMay 1, 2026For Love & LemonsUnited StatesAbout 1 year using the app
"We have had a great experience working with all team members of Retain AI. The tech's ability to personalize email messages is unlike anything else ..."
5 starsApr 25, 2024NomadicaUnited StatesAbout 1 month using the app
"Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking ..."
Screenshots
4 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: Drive repeat orders with emails generated by AI 
2 of 4: Set up in three steps -- start sending emails right away 
3 of 4: Drive repeat orders and increase retention 
4 of 4: Easily see orders and revenue
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Campaign types
- Email campaigns
- Discounts
- Rewards
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Subscriptions
- Product reviews
- Surveys
- Custom campaigns
Managing campaigns
- Templates
- AI generation
- Triggers and rules
- Automations
- Targeting
- Segmentation
- Tracking
- Analytics
- A/B testing
- APIs and webhooks
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Attentive 79 apps
- Gorgias 183 apps
- Instagram 470 apps
- Salesforce 75 apps
- TikTok 339 apps
- Zendesk 120 apps
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, store analytics
- View customers: Browsing behavior, customer data
- View products: Inventory, products, collections
- View orders: All order history
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View other data: Customer email addresses, locales
Developer
Chatdesk Inc DBA Remarkable AI
- Apps in the dataset:
- 1
- Address:
- 115 Broadway, 5th Fl, New York, NY, 10006, US
- Website:
- www.beremarkable.ai
- Support email domain:
- beremarkable.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Install the Retain AI Shopify app and it will analyze your brand and sales.
- Retain AI delivers auto segmentation to identify high-potential lapsed customers
- Then it generates a personalized email for each customer
- Retain AI sends them a personalized email
- You reduce customer churn, drive conversions, and generate revenue
Send winback emails generated by AI to drive revenue. Increase customer retention with no work.
Retain AI is a fully automated way for consumer brands on Shopify to turn one-time shoppers into repeat customers. It creates and sends 1:1 emails to your customers, bringing them back to shop again. Each email is tailored to that customer’s purchase history, and the email is complete with a custom image. Brands see conversion rates on these 1:1 emails that far surpass typical email marketing campaigns.
Questions and comments
Questions people ask about Retain AI: Winback emails, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
17 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.