Shopify app
NewChargePilot
Fight chargebacks with AI evidence and early dispute alerts
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- ChargePilot
- Launched
- September 11, 2026
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.29
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Pay Per Win | Free to install | not offered | none | $19 per Verifi RDR deflection; $29 per Ethoca deflection; 15% success fee on won disputes. No subscription fees. | 15% fee only on recovered chargebacks; AI-generated dispute evidence; Native Shopify Payments integration; $19 per Verifi RDR alert deflection; $29 per Ethoca alert deflection; $15 fight fee (optional) |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
Prevention tools
- AI-powered detection
Alerts and analytics
- High-risk alerts
- Chargeback alerts
- Fraud notifications
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders, Shopify Payments, Shopify admin
- View customers: Customer data
- Edit orders: Order fulfillments, all order history
- Edit Shopify Payments: Shopify Payments accounts, Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes
- View Shopify admin: Legal policies
Developer
ChargePilot
- Apps in the dataset:
- 1
- Address:
- 401 West Atlantic Avenue, Suite O11, Delray Beach, FL, 33444, US
- Website:
- chargepilot.ai
- Support email domain:
- chargepilot.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Blockify Fraud Filter, Blocker
4.9(1,794) · listed as similar by Shopify
Disputifier: Smart Chargebacks
4.7(131) · listed as similar by Shopify
Mercado Pago Antifraude Plus
4.4(55) · listed as similar by Shopify
Disputer by Safe App
No ratings yet · shares 60% of feature handles
backwise
No ratings yet · shares 50% of feature handles
Lower Chargeback
No ratings yet · shares 44% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Ethoca & Visa RDR pre-dispute alerts — as available for your payment setup
- AI drafts evidence for each reason code — an expert reviews it before it submits
- Evidence built from your orders, fulfillment, tracking, and customer history
- Human review on every submission — nothing sends without your approval
- Billing through Shopify — no external payment setup needed
Resolve disputes early with card network alerts. Fight the rest with AI evidence you approve.
Fight chargebacks without lifting a finger. ChargePilot watches your Shopify Payments disputes and assembles the complete evidence package from your real order, shipping, and customer data — prepared before the deadline, with human review on every submission. Optional prevention: turn on dispute alerts (Verifi RDR for Visa, Ethoca for Mastercard) and eligible disputes can be refunded early, before they become chargebacks against your store. Track every dispute end to end.
Questions and comments
Questions people ask about ChargePilot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.