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Shopify app

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ChargeDesk

Optimise customer support. Manage orders inside any helpdesk.

Rating on Shopify
No ratings yet
Reviews
0
Developer
ChargeDesk
Launched
July 15, 2021
Pricing
From $29/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Invoices and receipts

#24 of 35

See the ranked table

Rank in Helpdesk

#10 of 13

See the ranked table

Bayesian rating

n/a

category median 3.95

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$29/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Hobby Plan$29/monthnot offered14 daysSMS usage fees may apply.Up to 1200 Recent Customers; Up to 4 Active Agents
Startup Plan$99/monthnot offered14 daysSMS usage fees may apply.Up to 6000 Recent Customers; Up to 13 Active Agents
Business Plan$249/monthnot offered14 daysSMS usage fees may apply.Up to 36000 Recent Customers; Up to 36 Active Agents
Enterprise Plan$749/monthnot offered14 daysSMS usage fees may apply. Additional agents and customers are also supported on this plan for an additional fee.Up to 180000 Recent Customers; Up to 120 Active Agents

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Document types

  • Invoices
  • Receipts
  • Credit notes
  • Draft orders
  • Order confirmations
  • Refunds
  • Returns

Customization

  • Color and font
  • Branding
  • Fields
  • Sender email
  • Tax calculation
  • Logos
  • Multi-currency
  • Multi-language

File management

  • Email automation
  • PDF generation
  • Reports
  • Data security
  • Sequential numbering

Channels

  • Email
  • SMS
  • Live chat
  • Phone
  • Self-service
  • Contact form

Workflow automation

  • Ticketing
  • Order tracking
  • Customer notifications
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

ChargeDesk

Apps in the dataset:
1
Address:
12 Dulku Close, Craiglie, QLD, 4877, AU
Support email domain:
chargedesk.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
  • See customer order history automatically next to support tickets.
  • Create new orders in support tickets. Customers can then checkout on your store.
  • Perform full or partial refunds instantly.

Connect your store with your helpdesk. See customer orders, perform refunds and create new orders.

ChargeDesk connects your Shopify store with your existing helpdesk. We offer native integrations with all the most popular helpdesks including Zendesk, Freshdesk, Intercom, Help Scout, Front, Hubspot, LiveAgent and more!

See your customer's billing history next to support tickets and conversations. Perform refunds and create new orders all inside your helpdesk.

Help your company deliver remarkable billing support!

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.