Shopify app
NewCart Spy: Live Carts & Replays
Live carts and replays that show where shoppers drop off
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Jola Pty Ltd
- Launched
- May 8, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.66
category median 4.66
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$5/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 carts per month; 500 session recordings per month; 7-day recording retention; Real-time carts (last 24 hours); Session recording and replay; No credit card required |
| Starter | $5/month | $48/year | 7 days | none stated | 250 carts per month; 2,500 session recordings per month; 14-day recording retention; 10 AI session insights per month; Real-time carts (last 24 hours) |
| Pro | $19/month | $192/year | 7 days | none stated | 1,000 carts per month; 10,000 session recordings per month; 30-day retention and cart history; Click heatmaps and scroll depth; Checkout funnel and checkout errors; Abandoned cart alert emails; 250 AI session insights per month; Live view and AI assistant (MCP) |
| Scale | $49/month | $492/year | 7 days | none stated | 5,000 carts per month; 50,000 session recordings per month; 30-day retention and cart history; Everything in Pro; 1,000 AI session insights per month |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 9, 2026WINESLUTUnited Kingdom10 days using the app
"Easy to use and providing great insight if you need to improve your customer journey."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Conversion tracking
Display options
- Behavior tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store analytics, Online Store
- View customers: Browsing behavior, customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- Edit store analytics: Web pixels
- View Online Store: Checkout page
Developer
Jola Pty Ltd
- Apps in the dataset:
- 2
- Address:
- Melbourne, VIC, AU
- Website:
- www.jola.com.au
- Support email domain:
- jola.com.au
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 106 words.Show
- Live cart feed with each shopper's items and cart value, updated as they shop
- Session replays linked to carts, so you can see what shoppers did before leaving
- Checkout funnel showing where shoppers stop and the errors they saw (Pro)
- Products viewed but rarely carted, and stock problems that turned buyers away
- Click heatmaps and scroll depth (Pro), plus a weekly email about your store
See every cart as shoppers build it, and watch replays of the sessions behind abandoned carts.
Cart Spy is built around the cart. See what each shopper added and what the cart is worth in your store's own currency, then watch the session replay of what they did before they left. Find products that are viewed but rarely carted, shoppers turned away because an item was out of stock and links on your store that lead nowhere. On Pro, the checkout funnel shows where shoppers stop and the errors Shopify showed them. A weekly email sums up your store's week and flags what is worth fixing.
Questions and comments
Questions people ask about Cart Spy: Live Carts & Replays, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.