Shopify app
EmergingYagi Order Cancellable
Let customers cancel order or reorder easily
- Rating on Shopify
- 5.0(41)
- Reviews
- 41
- Developer
- Yagi Software
- Launched
- January 14, 2021
- Pricing
- $7/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.77
category median 4.77
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 41
Starting price
$7/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Monthly Plan | $7/month | not offered | 7 days | none stated | Allow customers to cancel and reorder; Email notification when customer cancel; Set time limit for cancellation; Checkout Extensibility support |
Rating distribution
41 ratings on the listing when last refreshed.
- 5 stars40(98%)
- 4 stars1(2%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 7, 2026the design rules companyUnited States1 day using the app
"Does exactly what you need, no features missing, and no excessive flair or confusion in the interface. Exactly what you'd hope for in an app ..."
5 starsAug 7, 2026Vanguard IndustriesUnited StatesOver 2 years using the app
"We've been using Yagi Order Cancellable for several years, and it's been reliable from day one. It does exactly what we need, and we've never ..."
5 starsNov 6, 2025Shop Point CollectionUnited States5 months using the app
"Very quick and professional dev team, and the app itself is very easy to use. I have no more requests to cancel customers orders anymore ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Let customer cancel and reorder easily on their own 
2 of 5: Customer can cancel order and reorder on order status page 
3 of 5: Manually disable customer cancellation on specific orders 
4 of 5: Add Cancel order and Reorder link in customer account page 
5 of 5: Customizable fulfillment time to disable cancellation
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Re-orders
- Customer portal
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Customer Hub
Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store
- View products: Inventory, products, collections
- Edit orders: Merchant managed fulfillment, all order history, third-party fulfillment
- Edit Online Store: Online Store page content on a path controlled by the app
- View other data: Locales
Developer
Yagi Software
- Apps in the dataset:
- 7
- Address:
- CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY
- Website:
- cancellable.app
- Support email domain:
- cancellable.app
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
T: Order Cancellable & Reorder
No ratings yet · listed as similar by Shopify
Deshi Fulfillment
5.0(1) · listed as similar by Shopify
Account & Checkout Blocks
4.9(21) · listed as similar by Shopify
New craft ‑ Order cancel
No ratings yet · shares 67% of feature handles
KX ‑ ORDER CANCEL
No ratings yet · shares 50% of feature handles
Order Undo ‑ Cancel Edit Order
No ratings yet · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email.
This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
Questions and comments
Questions people ask about Yagi Order Cancellable, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
41 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.