Shopify app
NewNew craft ‑ Order cancel
Streamline cancellations, gain insights, improve retention
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- New craft
- Launched
- August 28, 2024
- Pricing
- $6.99/month. Free trial available.
- Languages
- English, French, Dutch, German, Italian, Spanish, Portuguese (Portugal), Finnish, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.77
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$6.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Pro | $6.99/month | $69.90/year | 7 days | none stated | Order cancellation with app blocks; Set restrictions on self-cancellations; Let customers provide cancel reason |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Re-orders
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Product listings, products, collections
- Edit orders: Assigned fulfillment, merchant managed fulfillment, all order history, third-party fulfillment, order edits
- Edit Online Store: Online Store pages, Online Store script tags, theme, checkout page
Developer
New craft
- Apps in the dataset:
- 8
- Address:
- Raadhuisplein 17, Barneveld, 3771ER, NL
- Website:
- newcraft.dev
- Support email domain:
- newcraft.dev
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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SMART Checkout Rules & Upsells
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Yagi Order Cancellable
5.0(41) · shares 67% of feature handles
T: Order Cancellable & Reorder
No ratings yet · shares 67% of feature handles
KX ‑ ORDER CANCEL
No ratings yet · shares 33% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- Easily handle cancellations without manual intervention, freeing up support time
- Gain valuable data on why customers cancel, helping you refine products.
- Easily usable and translatable into any language
Streamline cancellations, save support time, and gain insights to improve customer retention.
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
Questions and comments
Questions people ask about New craft ‑ Order cancel, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.