EcomAppReviews
Order Undo ‑ Cancel Edit Order icon

Shopify app

New

Order Undo ‑ Cancel Edit Order

Turn cancellations into store credit, protecting your revenue.

Rating on Shopify
No ratings yet
Reviews
0
Launched
January 14, 2026
Pricing
From $3.99/month. Free trial available.
Languages
English, German, French, Chinese (Simplified), Spanish, Italian, Portuguese (Brazil), Japanese

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#148 of 184

See the ranked table

Rank in Orders - Other

#358 of 505

See the ranked table

Bayesian rating

n/a

category median 4.77

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$3.99/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Basic$3.99/monthnot offered7 daysnone statedFor Basic Shopify stores; Unlimited cancellations and edits; Custom cancellation rules; Automatic refunds and restocking; Enable Store-credit refunds; Customizable customer messages
Growth$7.99/monthnot offered7 daysnone statedFor Shopify Grow & Advanced; Unlimited cancellations and edits; Custom cancellation rules; Automatic refunds and restocking; Enable Store-credit refunds; Customizable customer messages; Setup assistance
Plus$24.99/monthnot offered7 daysnone statedFor Shopify Plus stores; Unlimited cancellations and edits; Automatic refunds and restocking; Enable Store-credit refunds; Customizable customer messages; Setup assistance; Priority support

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Re-orders
  • Refunds
  • Customer portal

Order management

  • Status updates
  • Tagging

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, Online Store

  • View customers: Customer data
  • View products: Products, collections
  • Edit orders: All order history for the last 60 days, order edits
  • Edit Online Store: Online Store page content on a path controlled by the app

Developer

Agam Tech Solutions

Apps in the dataset:
1
Address:
Belbari, NP
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
  • Cut support tickets with self-serve order cancellations and edits.
  • Control which orders customers can cancel and when.
  • Keep revenue with store credit, or automate refunds and restocking.
  • Offer order controls in customer accounts and on thank-you pages.
  • Personalize customer messages and learn why orders are cancelled.

Let customers cancel or edit orders themselves. Keep sales with store credit and cut support work.

Order Undo lets customers cancel or edit orders before fulfillment, cutting support work. Set cancellation windows, collect reasons, and give refunds or store credit with fully automated restocking. Customers can rebuild their cart for a new checkout, helping turn an order change into another sale. Add controls to customer accounts and thank-you pages, with Shopify Sidekick support and guided setup. Personalize messages to match your brand voice and use cancellation insights to improve policies.

Questions and comments

Questions people ask about Order Undo ‑ Cancel Edit Order, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.