Shopify app
NewButon Retragere: Undo My Order
Turn “I changed my mind” into one simple click
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Sky Design Media Srl
- Launched
- July 1, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- Romanian, English, Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, German, Greek, Spanish, Finnish, French, Hebrew, Hindi, Hungarian, Dutch, Estonian, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Slovak, Slovenian, Swedish, Thai, Turkish, Urdu
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.63
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$4.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | EU Withdrawal button & form; Unlimited withdrawals; Easy template integration; Clear management dashboard; Fixed 14-day period |
| Start | $4.99/month | not offered | 7 days | none stated | Everything in Free included; Order lookup in your store; Merchant email notifications; No "Powered by Buton Retragere" branding |
| Pro | $9.99/month | not offered | 7 days | none stated | Everything in Start included; CSV export; Custom SMTP / email sender domain; Custom email templates; Change email Sending Name; Add Reply-to email; Adjustable withdrawal period |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 2, 2026Cuibul cu artăRomania2 days using the app
"Great support centre!"
5 starsJul 15, 2026MILITVRIRomania7 days using the app
"Aplicatia foarte intuitiva. Am avut o eroare cand am incercat sa fac test si baietii de la support au fost foarte responsive si prompti in ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
Return management
- Return portal
- Return reasons
- Return tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Orders, Online Store
- View orders: All order history for the last 60 days
- Edit Online Store: Theme, Online Store pages
Developer
Sky Design Media Srl
- Apps in the dataset:
- 4
- Address:
- Bucuresti, B, RO
- Website:
- not stated
- Support email domain:
- moonimpact.co
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
WithdrawPilot EU
No ratings yet · shares 60% of feature handles
Rétractation UE
No ratings yet · shares 50% of feature handles
ReturnProof
No ratings yet · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Withdrawal button, withdrawal form and right of withdrawal request for orders
- Return form, return request form and product return request for customers
- Order cancellation button, cancel order request and order cancellation form
- Distance contract withdrawal, distance sales cancellation and withdrawal request
- Return button, order return form and customer return request without login
EU withdrawal button with a no-login form, email confirmation and request dashboard.
Add an electronic withdrawal button and two-step request form to your online store. Customers can submit without logging in, find their order, choose products and receive an automatic email confirmation with the submission date and time. Merchants can review order details, contact information, selected products, request status and internal notes from one dashboard. Customize the button, form fields, withdrawal period, email templates and sender settings to support your EU withdrawal workflow.
Questions and comments
Questions people ask about Buton Retragere: Undo My Order, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.