Shopify app
NewBackstop: Chargeback Watch
Chargeback deadlines watched, evidence built, you approve it
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Wedgeworks
- Launched
- September 10, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.29
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Dispute watch every 6 hours; Deadline emails at 7, 3 and 1 days; Queue with deadlines and reason codes; Unlimited disputes; Upgrade to Pro any time |
| Pro | $19/month | not offered | 14 days | none stated | Everything in Free; Evidence pack PDFs; Analytics by outcome and reason; Unlimited disputes; Cancel in one click |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
Alerts and analytics
- Chargeback alerts
- Chargeback analytics
- App notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders, Shopify Payments
- View customers: Customer data
- View orders: Order fulfillments, all order history for the last 60 days
- View Shopify Payments: Shopify Payments disputes
Developer
Wedgeworks
- Apps in the dataset:
- 1
- Address:
- Atlanta, GA, US
- Website:
- heybackstop.com
- Support email domain:
- heybackstop.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Disputifier: Smart Chargebacks
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Mercado Pago Antifraude Plus
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ChargeAM
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CertNode Reflex
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Disputa
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
- Automatic dispute watch every 6 hours with deadline countdowns in days
- Reason code coaching: what each dispute type needs as evidence
- Evidence packs assembled from your order data, previewed as the exact PDF
- You approve everything. Nothing is ever submitted without you
- Your refund policy automatically included in every evidence pack
Backstop watches for disputes, builds evidence from your order data, and you approve everything.
A chargeback has a deadline, and Shopify submits a generic response if you miss it. Backstop checks your store every 6 hours, shows every open dispute with the days you have left, and tells you what evidence your reason code requires. Evidence is assembled from your order data, previewed as the exact PDF, and sent only when you say so. Nothing is ever submitted without your approval, and you can cancel in one click from settings.
Questions and comments
Questions people ask about Backstop: Chargeback Watch, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.