Shopify app
NewChargeback Trail
Automate chargeback evidence, meet deadlines, stay auditable.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Logio Inc.
- Launched
- August 25, 2026
- Pricing
- From $99/month. Free trial available.
- Languages
- English, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.33
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$99/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $99/month | $990/year | 14 days | none stated | Up to 10 disputes per month; Automated evidence collection; AI-generated rebuttal PDF; Deadline tracking & alerts; Decision Trail audit log |
| Pro | $199/month | $1990/year | 14 days | none stated | Up to 50 disputes per month; Automated evidence collection; AI-generated rebuttal PDF; Deadline tracking & alerts; Decision Trail audit log |
| Unlimited | $299/month | $2990/year | 14 days | none stated | Unlimited disputes; Automated evidence collection; AI-generated rebuttal PDF; Deadline tracking & alerts; Decision Trail audit log |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
Alerts and analytics
- Chargeback alerts
- Chargeback analytics
- Email notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders, Shopify Payments
- View customers: Customer data
- View orders: All order history for the last 60 days
- View Shopify Payments: Shopify Payments disputes
Developer
Logio Inc.
- Apps in the dataset:
- 1
- Address:
- 南青山3丁目1番36号, 青山丸竹ビル6F, 東京都港区, JP-13, 107-0062, JP
- Website:
- not stated
- Support email domain:
- logio.one
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Blockify Fraud Filter, Blocker
4.9(1,794) · listed as similar by Shopify
Disputifier: Smart Chargebacks
4.7(131) · listed as similar by Shopify
Mercado Pago Antifraude Plus
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Chargeback: Auto Prevention
4.9(131) · shares 67% of feature handles
DisputePack: Fight Chargebacks
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Backstop: Chargeback Watch
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- Collects order, fulfillment, and tracking data into a single evidence package.
- Scores evidence completeness so you can see what is missing before submitting.
- Generates a bank-ready rebuttal PDF from the collected evidence and order data.
- Tracks every dispute response deadline so submissions are never late.
- Records every action in an immutable Decision Trail for a full audit history.
Automate chargeback evidence and dispute filing. Never miss a deadline. Every action is auditable.
Merchants often lose chargebacks simply by missing the deadline or submitting incomplete evidence. Chargeback Trail automatically collects order, fulfillment, and tracking data into a structured evidence package, then generates a bank-ready rebuttal as a PDF. It scores completeness so you know what is missing before submitting, and tracks every deadline. Each step is recorded in an immutable Decision Trail, giving a fully auditable history of every dispute.
Questions and comments
Questions people ask about Chargeback Trail, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.