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Shopify app

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Appfox Order Editing & Upsell

Customers fix their own orders, on rules you set and...

Rating on Shopify
No ratings yet
Reviews
0
Developer
Appfox
Launched
June 11, 2026
Pricing
Free plan available. Free trial available.
Languages
English, German, French, Portuguese (Portugal), Spanish

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#33 of 64

See the ranked table

Rank in Upsell and cross-sell

#299 of 484

See the ranked table

Bayesian rating

n/a

category median 4.70

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$29/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedSelf-serve customer order edits; Address & variant changes pre-ship; Customer-initiated cancellations; Attribution-safe, no silent refunds; Quantity and line-item edits; Edit window on thank-you page; Order-status page edit widget; Works with Shopify POS
Starter$29/month$278/year14 daysnone statedEverything in Free; Edit & revenue analytics; Email order-update notifications; Free-shipping & gift threshold nudges; Self-service returns requests; Reorder past purchases; Branded edit portal (custom CSS); Edit history and audit log
Growth$79/month$758/year14 daysnone statedEverything in Starter; Post-purchase upsell offers; Edit approval queue; Slack notifications; Fulfillment routing & order-tag rules; One-click cross-sell recommendations; Custom upsell rules by product/tag; Bundle edits keep pricing accurate
Pro$199/month$1910/year14 daysnone statedEverything in Growth; Gorgias, loyalty & review integrations; Product-attribute editing; Priority support; Role-based staff permissions; Webhook & API access; A/B testing for upsell offers; Dedicated onboarding assistance

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Merging
  • Splitting
  • Re-routing
  • Re-orders
  • Refunds
  • Returns
  • Draft orders
  • Address
  • Line items
  • Prices
  • Shipping fees
  • Custom attributes
  • Custom rules
  • Automated workflows
  • Bulk editing
  • Customer portal

Order management

  • Status updates
  • Tagging
  • Filtering
  • Archiving
  • Import and export
  • Analytics

Customization

  • Checkout upsell
  • Product page upsell
  • Thank you page upsell
  • One-click add-ons
  • Custom CSS
  • Custom HTML
  • Multi-currency
  • Multi-language

Offers and recommendations

  • Free gifts
  • Free shipping
  • Product add-ons
  • Product recommendations
  • Frequently bought together
  • AI recommendations

Analytics

  • A/B testing
  • Click-through rates
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify POS

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts

  • View customers: Customer data
  • Edit products: Inventory, products, collections
  • Edit orders: Merchant managed fulfillment, order edits, all order history
  • View discounts: Discount codes and promotions
  • View other data: Locations, Shopify Markets settings

Developer

Appfox

Apps in the dataset:
2
Address:
3403 Goldfinch Dr, Naperville, IL, 60564, US
Website:
getappfox.com
Support email domain:
getappfox.com
English support:
yes
Resources:
Privacy policy, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
  • Self-serve customer portal for quantity, variant, address, and cancel requests
  • Merchant approval queue with one-click approve, reject, or counter-offer
  • Fulfillment cutoffs and order-tag rules so edits stop when you need them to
  • Multi-warehouse inventory routing keeps the right warehouse on the right order
  • Attribution-safe edits - no silent refunds that wreck your ROAS reporting

Let customers edit, cancel, or change the address on orders before fulfillment, cutting support.

Reduce support tickets by letting customers edit orders before fulfillment. Shoppers can edit quantities, swap variants, change shipping addresses, add upsells, or cancel orders — within the rules you set. Use a merchant approval queue, fulfillment cutoffs, and order-tag controls to stay in command, and adjust a bundle without breaking pricing. Built for stores that care about attribution: order changes apply as real edits, so there are no silent refunds and no ROAS surprises.

Questions and comments

Questions people ask about Appfox Order Editing & Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.