Shopify app
NewAE Plus: Order Edit & Cancel
Let customers edit orders, cancel & swap with store credit
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Trivenm
- Launched
- July 8, 2026
- Pricing
- From $9/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.69
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| LITE PLAN | $9/month | not offered | 7 days | none stated | Address Edits; Cancellation Portal; 100% Store Credit (30-day limit); Intelligence Feed; Email Support |
| PRO PLAN | $29/month | not offered | 7 days | none stated | AI Smart Swap; Fraud Shield Protection; 3PL Auto-Fulfillment Hold; 105% Store Credit Bonus (30-day limit); Advanced ROI Stats |
| ELITE PLAN | $99/month | not offered | 7 days | none stated | Includes all Lite & Pro features; Unlimited Edit Sessions; 110% Store Credit Bonus (30-day limit); Custom Logistics Hold-Tags; 24/7 Dedicated Support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Merging
- Refunds
- Returns
- Address
- Line items
- Shipping fees
- Custom attributes
- Custom rules
- Bulk editing
- Customer portal
Order management
- Status updates
- Tagging
- Filtering
- Import and export
- Analytics
Customization
- Checkout upsell
- Product page upsell
- Thank you page upsell
- One-click add-ons
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Free gifts
- Gift wrap
- Free shipping
- Product add-ons
- Product recommendations
- Frequently bought together
- Quantity breaks
- Volume discounts
- Tiered discounts
- AI recommendations
- Subscription upgrade
Analytics
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, gift cards, store credit, Online Store
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, order edits, all order history for the last 60 days, merchant managed fulfillment
- Edit gift cards: Gift cards
- Edit store credit: Store credit account transactions
- View Online Store: Theme
Developer
Trivenm
- Apps in the dataset:
- 4
- Address:
- Lewes, DE, US
- Website:
- trivenm.com
- Support email domain:
- trivenm.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
OrderEditing.com
5.0(346) · listed as similar by Shopify
Revize: Order Editing & Upsell
5.0(130) · listed as similar by Shopify
CP: Order Editing & Upsell
5.0(73) · listed as similar by Shopify
Appfox Order Editing & Upsell
No ratings yet · shares 65% of feature handles
AE: Order Editing & Upsell
5.0(263) · shares 63% of feature handles
Wiz: Checkout Upsell
4.9(59) · shares 53% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Customers self-edit shipping address, variants, and quantity after checkout
- Self-serve cancellation portal with customizable reasons and rules
- Store credit refunds with bonus incentives instead of cash chargebacks
- AI-suggested product swaps offer alternatives before a customer cancels
- Real-time activity feed tracks every order edit and cancellation request
Let customers edit & cancel orders after checkout. Reduce tickets, retain revenue with store credit.
AE Plus lets customers edit and cancel their own orders after checkout, without contacting your support team. Shoppers can update shipping addresses, change variants, and adjust quantities directly from the order status page. When a customer wants to cancel, AE Plus offers store credit or suggests an alternative product to retain the sale. Merchants set the editing window, customize cancellation reasons, and review every change in a real-time activity feed.
Questions and comments
Questions people ask about AE Plus: Order Edit & Cancel, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.