EcomAppReviews

Shopify app

EstablishedBuilt for Shopify

AE: Order Editing & Upsell

Let shoppers edit orders, edit address, cancel order, & upsell

Rating on Shopify
5.0(263)
Reviews
263
Launched
January 2, 2025
Pricing
From $39/month. Free trial available.
Languages
English, French, Dutch, Spanish, Portuguese (Portugal), Italian, Swedish, German, Japanese

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#2 of 32

See the ranked table

Rank in Upsell and cross-sell

#29 of 291

See the ranked table

Bayesian rating

4.95

category median 4.70

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 263

Starting price

$39/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter$39/month$374.40/year14 daysLimited to 0-1200 orders / month & 50 Free Address Validation then Additional Charges Apply From $0.01 To $0.03Access to every feature; Unlimited order edits; Edit shipping address; Discount recalculation; One Click Upsell; Address Validations and Suggestions; Email + Chat Support; 14 days trial applicable on first plan
Growth$99/month$950.40/year14 daysLimited to 1201-5000 orders / month & 200 Free Address Validation then Additional Charges Apply From $0.01 To $0.03Access to every feature; Unlimited order edits; Edit shipping address; Discount recalculation; One Click Upsell; Address Validations and Suggestions; Support Priority (24hr response); 14 days trial applicable on first plan
Pro$179/month$1718.40/year14 daysLimited to 5001-10000 orders / month & 350 Free Address Validation then Additional Charges Apply From $0.01 To $0.03Access to every feature; Unlimited order edits; Edit shipping address; Discount recalculation; One Click Upsell; Address Validations and Suggestions; Support Priority + Slack channel; 14 days trial applicable on first plan
Scale$249/month$2390.40/year14 daysLimited to 10001-20000 orders / month & 500 Free Address Validation then Additional Charges Apply From $0.01 To $0.03Access to every feature; Unlimited order edits; Edit shipping address; Discount recalculation; One Click Upsell; Address Validations and Suggestions; Support Priority + Slack channel; 14 days trial applicable on first plan

Rating distribution

263 ratings on the listing at crawl time.

  • 5 stars263(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 9, 2026Fat LabAustralia5 months using the app

    "Minimises my customer service emails with order editing and address edits. Their customer service is amazing! Super quick replies and always helps with edits and ..."

    Read on Shopify

  • 5 starsJul 29, 2026Endurance EdgeAustralia5 months using the app

    "I was having some problems with setup and Eric from customer service helped me get sorted. A+"

    Read on Shopify

  • 5 starsJun 16, 2026House of ScentUnited Kingdom2 months using the app

    "Amazing app. My customers love having the option to make order edits. I recently asked if there was a 'Which of the following led you ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • AE: Order Editing & Upsell Shopify app screenshot: Customer editing shipping address on order status page
    1 of 5: Customer editing shipping address on order status page
  • AE: Order Editing & Upsell Shopify app screenshot: Address validation with deliverable suggestion and fix"
    2 of 5: Address validation with deliverable suggestion and fix"
  • AE: Order Editing & Upsell Shopify app screenshot: Merchant settings for edit types, windows, and holds
    3 of 5: Merchant settings for edit types, windows, and holds
  • AE: Order Editing & Upsell Shopify app screenshot: Order item editing with one-click upsell add-ons
    4 of 5: Order item editing with one-click upsell add-ons
  • AE: Order Editing & Upsell Shopify app screenshot: Shopify Flow automation with order edit triggers
    5 of 5: Shopify Flow automation with order edit triggers

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Splitting
  • Re-orders
  • Refunds
  • Returns
  • Draft orders
  • Address
  • Line items
  • Prices
  • Shipping fees
  • Custom attributes
  • Custom rules
  • Automated workflows
  • Bulk editing
  • Customer portal

Order management

  • Status updates
  • Tagging
  • Filtering
  • Import and export
  • Analytics

Customization

  • Checkout upsell
  • Announcement bar
  • Progress bar
  • Thank you page upsell
  • One-click add-ons
  • Custom CSS
  • Custom HTML
  • Drag-and-drop editor
  • Multi-currency
  • Multi-language
  • Custom rules

Offers and recommendations

  • Free gifts
  • Free shipping
  • Product add-ons
  • Product recommendations
  • Frequently bought together
  • Bundles
  • Volume discounts
  • Tiered discounts
  • AI recommendations
  • Subscription upgrade
  • Priority processing

Analytics

  • A/B testing
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin, Customer Accounts, Flow

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Functions, Online Store, other data

  • Edit customers: Customer data, browsing behavior
  • Edit products: Inventory, product listings, products, collections
  • Edit orders: All order history, assigned fulfillment, merchant managed fulfillment, shipping information, third-party fulfillment, draft orders, order edits, returns, order fulfillments
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • Edit store credit: Store credit account transactions, store credit accounts
  • Edit store analytics: Web pixels
  • Edit Shopify Functions: Cart and checkout validations, delivery customizations
  • Edit Online Store: Checkout page, theme
  • Edit other data: Locations, Shopify Markets settings, publications of products on sales channels, product and variant inventory, translations, locales, payment terms, checkout and accounts configurations

Developer

Account Editor

Apps in the dataset:
1
Address:
131 Continental Dr, Suite 305, Newark, DE, 19713, US
Support email domain:
accounteditor.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
  • Edit order: Edit address, items, variants, quantity, shipping, swap/add products
  • Google address validation, auto tax, shipping & discount recalculation on edits
  • Cancel, return or exchange: retention, restocking fees, store credit & refunds
  • Post-purchase upsell & cross-sell on order status page, thank-you page & emails
  • Editing windows, Shopify Flow, 3PL/ERP/OMS integration, support tickets & alerts

Let customers edit orders & addresses after checkout. Cut support tickets and cancellations.

Self-serve order editing app for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart retention rules. Draft orders for B2B, branded tax invoices, and store credit refunds. Plus returns, exchanges, and support tickets. Address edits auto-recalculate shipping, discounts, and tax. Reduce support tickets, RTO and raise AOV with post-purchase upsell, Shopify Flow automation, and 3PL integration.

Questions and comments

Questions people ask about AE: Order Editing & Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

263 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.